Bhavya Kalia

Experience

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  Gobindgarh Fort

  Jun 2017 - Aug 2017

  Art Director and Co-ordinator

  - Produce illustrative material by assigning layout design concept to artists - Monitoring art department expenses - Planning and organizing daily schedules - Accomplish art department work requirements by orienting, training, assigning, scheduling, and coaching employees and Artists

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  Tim Hortons

  Oct 2017 - Aug 2019

  Front Desk Representative

  Acting Shift supervisorPerformed duties of a cashierCustomer services- Front end responsibilities like greeting the customers, taking their orders and maintaining records which were performed by me.Maintaining a clean and comfortable store environmentUpsell products and Maintaining inventory, ordering supplies, training their orders and maintainingFood preparations

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  After Breast Cancer (ABC)

  May 2018 - Jun 2018

  Event Coordinator Intern

  - Team member of Ticketing and Sponsorship Department- To ensure the completion of assigned tasks- Negotiate and secure event space, administer and track ticketing budgets, event costs and monthly expenditures- Schedule potential Buyers for meetings, manage invitee list ensuring information is accurately logged for follow up, helping in managing ongoing communication and event timeline and ensure deadline is- Coordinate, administer and track all event logistic including registration and attendee tracking, presentation material and pre and post event evaluation. Show less

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  Toronto Christmas Market 2018 at JK Live Productions

  Nov 2018 - Dec 2018

  Admission Agent

  - Festival cashier- Customer service- Customer concerns & complaints- Awarded “ Miss Congeniality” award

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  The Westin Toronto Airport

  May 2019 - Aug 2019

  Food And Beverage Intern

  Shadowing Director of Food & BeveragesManager-on-duty for Kitchen, Restaurant and Bar Staff. Managing catering for various eventBartender-in-training - learning and creating unique cocktails for the guestsHosting and assisting the guests with their tables.

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  CN Tower / Tour CN

  Sept 2019 - Sept 2021

  Reservations Agent

  Provide Customer serviceHigh level of phone and email etiquetteHosting and assisting the guests with their tables.Booking and Executing all dining reservations for 360 restaurants through sevenrooms software.Handling Special requests in all food outlets.Participating in Outreach activities.Maintaining knowledge about food, wines, beers and other cocktails in the menu available in different food outlets including 360 Restaurant, Le’ cafe and Bistro to guide the guests accordingly. Show less

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  REEF

  Sept 2021 - Aug 2022

  Kitchen Supervisor

  Provide excellent customer service and manage a diverse team of Line Cooks and Kitchens Supervisors.Responsible for the end-to-end employee life cycle of team members in their vessel. This includes support of the hiring process, development, scheduling, performance management and engagement of our team members.Upsell the products and manage the costs and maximize revenue at vessel level.Accountable for vessel KPI performance including, Individual Sales Volume, Units per Transaction & Average Dollar per Transaction in coordination with local leaders and company direction.Responsible for all inventory and cycle counts and maintaining the assets and equipment of the vessel through understanding and complying with various operating procedures.Meet or exceed food and vessel safety, sanitation, quality, delivery and particularly food beverage health code compliance.Ensure the operational efficiency of the vessel, including maintenance, security and utilities oversight. Show less

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  Freelance

  Jun 2022 - now

  Assistant Wedding Coordinator

  Assisting with various preparations and helping in the execution of the day of the wedding.Coordinating with venues and various vendors to ensure bride/groom vision is achieved.Accurately following the call and time sheets for the entire wedding party.Providing an adequate level of attention to details to ensure smooth working on the day of execution.

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  Compass Group

  Oct 2022 - now

  General Manager