Douglas Turner

Experience

• 

  RainKing Solutions

  Oct 2008 - Sept 2017

  • Principal Research Analyst

    Apr 2017 - Sept 2017

  • Senior Analyst, Training & Project Management

    Oct 2016 - Apr 2017

  • Senior Analyst, Key Accounts

    Apr 2016 - Oct 2016

  • Senior Analyst, Research On Demand

    May 2015 - Oct 2016

  • Senior Research Analyst

    Jun 2011 - May 2015

  • Key Accounts Associate

    Jan 2010 - Jun 2011

  • Research Associate

    Oct 2008 - Jan 2010
• 

  DiscoverOrg

  Sept 2017 - May 2020

  • Lead Client Integration Engineer

    Apr 2019 - May 2020

  • Client Integration Engineer

    Nov 2017 - Mar 2019

  • Senior Analyst

    Sept 2017 - Nov 2017
• 

  ZoomInfo

  Sept 2019 - now

  I began this role with creating the Escalations team, to handle high-urgency crises, especially for our most high-profile clients. In December 2022, I additionally spun up a new API/Web Tools implementation team, building a team of specialists to support our most technically-demanding implementations. In June 2024, I spun up a new team covering escalations for email deliverability, to address our clients' need for more in-depth guidance and best practices.

  • Senior Team Lead, Technical Implementation (variety of roles)

    Jul 2021 - now

  • Senior Team Lead, Integrations

    Apr 2021 - now

  • Team Lead, Integrations

    May 2020 - Apr 2021

  • Lead Client Integration Engineer

    Sept 2019 - May 2020