Monica Rodriguez

Experience

• 

  ReMart Corporation

  Jan 2012 - Mar 2014

  Assistant Manager

  I conducted all opening and closing procedures for the store (Drawer counts, cash drops, and balancing our office safe). I was responsible for overseeing a floor staff of 4-10 people on a daily basis. Had to effectively communicate with employees to better delegate tasks and assure every customer receives outstanding service while visiting the store.Maintained a clean, professional, and safe work environment. I was responsible for training all employees on the cash registers and conducting sales and refunds.The stores product was cross posted on eBay as well so I trained all employees to post items, end listings, and perform refunds or return authorizations when necessary. Show less

• 

  Growth Management Systems Inc

  Aug 2013 - Jan 2016

  CPA Admin Assistant

  My main job functions consisted of answering and directing all incoming phone calls, emails and inquiries (phone and in office). Scheduling and keeping track of appointments clients set with the accountant. Organizing, and filing documents to make files easily findable for all employees. Sorting our company’s expenses such as postage receipts and bills- kept records of amounts spent each month in what category (Gas, postage, advertisement etc). I was responsible for helping prepare tax files by tracking incoming and pending documents/ related tasks, auditing files for accuracy and completion as well as prepping all documents necessary to complete.I audited and mailed our outgoing payrolls to verify wages and hours we’re correct. Proficient in Outlook, Excel, Word, PowerPoint + more.Full QuickBooks management (Customers, Vendors, Quotes, Sales Orders, Invoices etc). Show less

• 

  Paramount Manufactured Sales

  Jan 2016 - Sept 2019

  Office Manager Inside Sales

  Managed all office duties from AP/ AR, hiring, scheduling, payroll, and updating price books for the entire staff.Licensed to sell manufactured homes.Assisted clients in custom specking their home from cabinets, countertops, paint colors & all other interior and exterior designs and specifications.Worked directly with lenders to process the loans.Worked hand in hand with many contractors, city, and county departments.I was in charge of the company’s advertisement- Mailers, Facebook, Yelp, Google Ads & other publications. Show less

• 

  CryoWorks, Inc.

  Sept 2019 - Jun 2024

  Order Administrator & E-Commerce Specialist

  In my position at CryoWorks I oversee incoming orders from our sales team and from our e-commerce site. This includes overseeing the order entry team member(s). I maintain order oversight from receipt of order to fulfillment and billing. I implement and develop process flow changes as needs arise or opportunities for improvement exist. I am constantly growing professionaly while also contributing to the growth, knowledge and success of my peers around me. I was apart of the CryoWorks team that helped our company successfully transition to an ERP system and launch a new e-commerce site Shop.CryoWorks.Net. Show less