Experience

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  Warid telecom

  May 2014 - Dec 2016

  Working as Officer Wintel IT Operations.

  • Executive R&D Projects

    Jul 2016 - Dec 2016

  • Officer Wintel IT Operations

    May 2014 - Jul 2016
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  Jazz (previously known as mobilink)

  Jan 2017 - Sept 2018

  •Work in progress of unique large scale integration of Microsoft, VMware Platform and services, it infrastructure to combine telecom giants Warid and Mobilink at minimum interruption for all users.•Working in a team environment handling different internal IT projects.. •Handling day-to-day systems operations of Microsoft/Linux based systems/servers, trouble-shooting and incident management.•Administration, Operations & Support of Enterprise Active Directory, DHCP, DNS, Enterprise Exchange servers.•Administer Symatec Backup Exec, ensure backup/restore consistency.•Administer Symantec Net Backup, ensure backup/restore consistency.•Administer Operations & Support of VMWare Virtualized Data Center.•Reporting and regular house-keeping tasks on all in-scope Microsoft platforms.•Administration of WSUS Server and Installation of Windows Updates on required servers.•Coordinate with Vendors for different system related upgrades/troubleshooting.•Resolving/ troubleshooting routine end users queries / concerns.•Logs monitoring, preparation of Incident Report & RCA report for each system incident taking place•24/7 Nationwide Operations Technical Support. Show less Facilitate Assistant Manager Wintel Planning & Projects to plan, size, evaluate and deploy latest technologies and platforms that enable Warid IT Infrastructure services to deliver required goals in an effective & efficient manner that are in line with Warid business objectives.•Unique large scale integration of Microsoft, VMware Platform and services, it infrastructure to combine telecom giants Warid and Mobilink at minimum interruption for all users.•Working in a team environment handling different internal IT projects.. •Handling day-to-day systems operations of Microsoft based systems/servers, trouble-shooting and incident management.•Administration, Operations & Support of Enterprise Active Directory, DHCP, DNS, Enterprise Exchange servers.•Administer Symatec Backup Exec, ensure backup consistency.•Administer Operations & Support of VMWare Virtualized Data Center.•Reporting and regular house-keeping tasks on all in-scope Microsoft platforms•Administration of WSUS Server and Installation of Windows Updates on required servers•Coordinate with Vendors for different system related upgrades/troubleshooting•Resolving/ troubleshooting routine end users queries / concerns•Logs monitoring, preparation of Incident Report & RCA report for each system incident taking place•24/7 Nationwide Operations Technical Support Show less

  • Specialist Enterprise Systems

    Jan 2017 - Sept 2018

  • Specialist R&D/Projects

    Jan 2017 - Jun 2017
• 

  Mcb islamic bank ltd.

  Sept 2018 - now

  Manager data center & services

  Facilitate Department Head Data Center to plan, size, evaluate, and deploy the latest technologies, and platforms that enable MCB Islamic Bank services to deliver required goals in an effective & efficient manner that are in line with MCB Islamic Bank Infrastructure business objectives. Work in progress of unique large-scale integration of Microsoft, Linux, Oracle, VMware Platform IT infrastructure & services to minimum interruption for all inter-departmental customers. Hardware & Software support, renewals, RFPs, TANs, SLAs, OLAs.  Administrate Veritas Net Backup ensure backup/restore consistency. Create &manage new policies as per business needs. Administrate VMware VI up to 600+ VMs & ensure healthy up to date environment at PR & DR site.  Handling day-to-day systems ops of banking servers, trouble-shooting incident management, root cause analysis. Working in a team environment handling different internal IT projects and manage team. Reporting and regular housekeeping operations/tasks on all in-scope infrastructure. Coordinate with Vendors for different system related new Procurement/Expansion/Upgrades/Support Cases. Resolving/ troubleshooting routine end users queries / concerns for inter-departments. Logs monitoring, preparation of RCA for each system incident taking place. Operations & Technical Support for both PR & DR sites. Facilitate Auditors (Internal, External), provide evidences to comply & meet with regulatory requirements. Show less