Experience

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  Lakshana (m) sdn bhd

  Jan 2012 - Dec 2013

  Junior account executive

  Job Description- Prepare payments, monthly banking & creditor reconciliation - Data entries, update accounting reports & tasks - Perform customer collection, servicing and monitor conduct of account - Perform uploading of receivables submitted by client through customized computer system - Perform any ad hoc duties assigned by the supervisor

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  Goldenz clicks

  Jan 2014 - Mar 2022

  Photographer

  Job Description- Editing and retouching images- Choosing and setting up locations- Reproducing and framing photographs

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  Syabas driving school

  Jan 2014 - Jan 2016

  Administrative officer

  Job Description-In- charge of general administration, tasks including maintaining records and documentation filling- Ensure timely processing of payments and accuracy of accounts payable and receivable transactions- Manage incoming and outgoing correspondence- Definition, establishment and enforcement of financial risk control processes and activities necessary to ensure sound business- Any other ad hoc duties assigned as and when it is deemed necessary

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  Mcdonald's

  Jan 2019 - Jan 2021

  Service crew

  Job DescriptionA Crew Team Member works in the kitchen but can also can work in the front of the restaurant and take orders for customers. Crew members also work the drive-thru. McDonald’s crew member duties include:- Taking accurate food orders, Preparing food- Restaurant Cleanliness- Ensuring items are well stocked- Maintain a fast speed of service, especially during rush times- Follows recipes with great attention to detail and Always applies food safety principles

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  Gibraltar bsn life berhad

  Sept 2019 - Sept 2021

  Financial advisors

  Job Description- Determine client expenses, income, insurance coverage, financial objectives, tax status, risk tolerance or other information needed to develop a financial plan.- Advising strategies for clients in investment planning- Analyzing financial data pf clients to develop strategies to meets their financial goals

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  Transcosmos inc.

  Sept 2021 - Mar 2022

  Customer service agent

  - To handle all customer inquiries coming from multichannel , including Call, Emails, Voicemail- To handle all customer inquiries based on Standard Procedure and Guideline defined by the Company and Client - Must be ready for shift operation if it’s required

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  Persol apac business support services sdn bhd

  Mar 2022 - Mar 2023

  Business support associate

  • Supervising daily operation support / administration activities to ensure smooth execution of business operations by meeting quality and customer service expectation / indicators and accomplishing service level.• Manage all the administrative tasks in relation with no limit.• Work and collaborate closely with account manager and/or customer on the pre-payroll support function.• Ensure all candidate data and time & attendance records are accurate and updated in a timely manner in relevant systems.• Ensure full compliance process on the employee and contractor mobilization and deployment with the company or local enforcement regulation.• Managing any issues that may arise towards resolution in a collaborative and timely manner• Effectively and efficiently managing your workload including your ticket count and workingproficiently to multi-task, resolving competing priorities and meeting requested deadlines.• Provide monthly report as per scheduled from systems and ad-hoc report as per request from stakeholders.• Populate reporting templates with employee information where applicable• Completing operations whilst providing backup support to team members on other activities during holidays• Provide support in the delivery of business support operations if needed.• Ability to work in a high volume, fast moving operational business.• Able to work independently as well as within a team.• Able to demonstrate and combine a methodical and organized approach to work situations with high attention to detail.• Professional and customer focused in your approach including absolute discretion and sensitivity in handling confidential matters and information.• Perform other ad hoc duties and special projects as requested. Show less

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  Hong leong bank berhad

  Mar 2023 - now

  Customer relationship executive (sg & my )

  · To service customers over the phone and practices telephone courtesies at all times · Practicing quality in all aspect of the job to ensure customer satisfaction · Continuously strive to achieve and exceed agreed productivity and KRA targets in line with unit objectives. · Ensure good customer retention by providing excellent and professional services. · Consistently cross sell and upsell the group's financial products and services during customer interaction. Show less