Sabine Timma

Experience

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  Dome Hotel - Relais & Chateaux

  May 2010 - Feb 2013

  - Ensure customer service according to hotel standards - Manage payments with bank cards or in cash - Assisting manager in everyday tasks - Responsible for minibar production, inventory and order - Ensure housekeeping service according to a five star hotel standards- Assisting supervisor in everyday tasks- Responsible for minibar production, inventory and orders

  • Waitress

    Jun 2012 - Feb 2013

  • Maid

    May 2010 - May 2012
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  Hotel "Radi un draugi"

  Jun 2013 - Oct 2018

  - Development of marketing plans, pricing, and competitive analysis- Created marketing calendar a year in advance, marking all the main events at the company and city - Coordinating with various media outlets, publications and online communities on distribution and posting of all marketing content- Overseeing hotel’s social media accounts, created content for hotel’s web page and relevant community websites- Carrying out customer surveys through email, comment cards and personal interviews- Market research to determine target market, demographic specifications, typical buyer’s profile, industry trends and developments- Review of both online and business analytics, preparing monthly reports- Assisting general manager in everyday tasks Show less

  • Sales and Marketing Manager

    Apr 2016 - Oct 2018

  • Conference and events coordinator

    Sept 2013 - Apr 2016

  • Receptionist

    Jun 2013 - Aug 2013
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  Saltmarshe Hall

  May 2021 - May 2023

  Created new linen and material resources organizational system. Lowered costs for linen dry cleaning for 5% in the year that I was in charge. Managed and motivated team of six wonderful ladies. Responsible for planning, ordering and organizing linen. Planned, ordered and managed material resources needed for guest rooms according to budget. Looking after cleanliness in guest rooms and public areas. Always looking to improve cleanliness and organization within housekeeping department. Created new cleaning and organizational standards for Housekeeping department. Coached new employees. Looking after cleanliness in guest rooms and public area. Responsible for organizing linen and all the material resources needed. Cleaning guest rooms and public areas according to hotel standards. Alerted technical department about problems and made sure they are fixed in timely manner.

  • Housekeeping Manager

    May 2022 - May 2023

  • Housekeeping Supervisor

    May 2021 - Apr 2022