
Landry Cox
Shift Leader

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About me
Service Coordinator for Sewell Automotive Co.
Education

Texas Tech University - Rawls College of Business
2016 - 2020Bachelor of Business Administration - BBA MarketingActivities and Societies: Delta Sigma Pi, professional fraternity Served as Chancellor for Delta Sigma Pi, enhancing my public speaking skills as I constructed and delivered weekly presentations to the chapter. Graduated with a Certificate of Leadership in addition to a Bachelor’s Degree with a 3.36 GPA.
Experience

Red Mango, Inc.
Apr 2014 - Aug 2016Shift LeaderMaintained responsibility of the store and all transactions while creating relationships with customers to develop repeat business.Trained new employees.

Sugar Land Skeeters
Jun 2017 - Aug 2017Admissions RepresentativeFurther enhanced my working knowledge of customer service and interpersonal skills part-time while taking summer courses for my degree.Welcomed spectators as they entered the stadium, providing the trademark family-friendly environment of a local ballpark.

Fort Bend County
Jun 2019 - Aug 2019Marketing InternSupported the Director of Communications in daily operations, gaining hands-on experience in localgovernment functions and multi-channel marketing strategies.Marketed the County Resource Tour, a convention that enhanced community access to governmentresources and nonprofit organizations.

Lubbock Country Club Golf Shop
Oct 2019 - May 2020Banquet ServerWork events as a server to ensure: quality, efficiency, and above all, customer satisfaction.Set up and take down events that are hosted by the country club.

UPS Capital®
Jun 2020 - Jul 2021Lead Development RepresentativeDeveloped in-depth expertise in supply chain strategy and insurance policies while advising clientson logistics and risk management solutions.Selected to lead a data-gathering initiative during the integration of emerging digital insurancesolutions, presenting key insights to management.

Sewell Automotive Companies
Jul 2021 - nowIdentified inefficiencies in service department processes and provided data-driven actionablerecommendations to management, improving profitability.Uncovered and rectified recurring billing errors, preventing over $12,000 in annual revenue loss.Train associates on invoicing software and data tracking, ensuring accurate payments, streamlinedreceivables, and precise documentation. Drive service sales by recommending tailored repair and maintenance solutions, increasing revenueand strengthening brand loyalty.Personally manage over $1 million in annual sales while consistently achieving a department-leadingcustomer experience rating.Build lasting client relationships through personalized service and confident, effective communication.
Service Coordinator
May 2024 - nowAssistant Service Manager
Jul 2021 - May 2024
Licenses & Certifications
- View certificate

Email Marketing Certification
HubSpot AcademySept 2019 - View certificate

Inbound Methodoly Certification
HubSpot AcademySept 2019
Volunteer Experience
Volunteer
Issued by Ronald McDonald House Charities
Associated with Landry Cox
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