Aparna Tiwari

Experience

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  Cryobanks International India Private Limited,Gurgoan

  Sept 2009 - Jun 2010

  Client Coordinator & Research Analyst

  Co-ordinator between the sales department and operations department.‣ Interacted with customers by phone, email, orin-person to provide information.• Analyzed problems and worked with teams todevelop solutions.• Assisted in developing integrated marketingstrategies for small businesses.. Devised and evaluated methods andprocedures for collecting data such as surveysopinion polls or questionnaires• Gathered data on competitors to analyzeprices, sales, and methods of marketing anddistribution. Show less

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  Appco Group India

  Jul 2010 - Mar 2011

  Team Lead Manager

  Recruiting candidates for the company.Training and developing the candidates for sales and HRConducting weekly business meetings and setting targets for the team.Brand promotion and generating revenue for the companies through presentations andmarketing.

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  Exl Services (I) Private Limited, Magarpatta City, Hadapsar, Pune In

  May 2011 - Apr 2012

  Customer Care & Operations Analyst

  Handling US customers queries.Serving the clients with the comfort and ease.Taking care of the new joiners on the floor.Helping the people over the calls with customers to the best possible knowledge.Introducing new ideas for the training of the colleague.

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  QED Baton

  Nov 2012 - Sept 2013

  Senior Executive/ Research Analyst

  Creating, nurturing, and managing buying interest in products and services through campaign management, lead management, marketing analysis and data management.Mapping global organizations, connecting with key decision makers/ influencer discussing their technology needs and positioning customers. Capturing market intelligence and defining the target market for client’s product or services. Strategic Account Profiling.Secured RFI and RFP’s for multiple clients and helped build effective sales pipelines for clients.Working along with clients to organize events, webinars, drive relevant audience and capturing the intelligence & buying interests for further follow ups.Competitive Analysis/Market Insight Reports. Enable & support clients' marketing and sales activities.Business and strategy development.Create, manage and optimize email marketing and nurturing campaigns.Closed-loop tracking and metrics reporting.Leveraging the power of Web & Social Media channels for knowledge gathering, sharing, reaching & building relationships. Show less