Alberto Villamar

Alberto Villamar

Service Support Representative

Followers of Alberto Villamar205 followers
location of Alberto VillamarNew York City Metropolitan Area

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  • Timeline

  • About me

    Seasoned manager with experience in managing teams.

  • Education

    • Cardinal Hayes HS

      -
    • Siena College

      1995 - 2000
      Bachelor of Science Marketing Management
    • CUNY Bronx Community College

      -
  • Experience

    • IKON Office Solutions

      Jan 2002 - Jan 2007
      Service Support Representative
    • IKON Document Services

      Jan 2009 - Jan 2011
      Shift Manager
    • Ricoh USA, Inc.

      Nov 2011 - Feb 2015
      Site Manager

      • Manage total production labor percentages by achieving percentage of production worker labor and quality control labor established by the senior management.• Ensure jobs are completed according to company quality standards, client job specifications and customer requested deadline, by effectively supervising assigned personnel, equipment operation and workflow.• Responsible for contract compliance, HR compliance, and financial compliance.• Responsible for ensuring that client deadlines are met.• Maintain efficient workflow by holding direct reports accountable for quality and efficiency of their work.• Communicate job expectations/consequences to employees by training, cross-training, coaching, counseling, directing, evaluating the work of employees to increase their work output and work quality. Show less

  • Licenses & Certifications