Alberto Villamar

Experience

• 

  IKON Office Solutions

  Jan 2002 - Jan 2007

  Service Support Representative
• 

  IKON Document Services

  Jan 2009 - Jan 2011

  Shift Manager
• 

  Ricoh USA, Inc.

  Nov 2011 - Feb 2015

  Site Manager

  • Manage total production labor percentages by achieving percentage of production worker labor and quality control labor established by the senior management.• Ensure jobs are completed according to company quality standards, client job specifications and customer requested deadline, by effectively supervising assigned personnel, equipment operation and workflow.• Responsible for contract compliance, HR compliance, and financial compliance.• Responsible for ensuring that client deadlines are met.• Maintain efficient workflow by holding direct reports accountable for quality and efficiency of their work.• Communicate job expectations/consequences to employees by training, cross-training, coaching, counseling, directing, evaluating the work of employees to increase their work output and work quality. Show less