Olivia Billet

Experience

• 

  Caroline & Company

  Sept 2012 - Jun 2016

  Sales Associate & Specialty Manager

  • Tracked store sales and monitored inventory levels and condition.• Met with vendors to place orders at biannual market for children’s clothing and toys.• Remained up to date on product and customer trends through online and catalog research.• Trained new employees on store policy.

• 

  Community Foundation of Acadiana

  Jan 2014 - May 2014

  Public Relations Intern

  • Organized and executed press releases for print and online media.• Researched, drafted and published bi-monthly newsletters covering events at CFA and affiliate foundations.• Utilized Facebook to interact with the community and encourage involvement.• Maintained professional relations with CFA affiliate foundations, donors, ambassadors, and fund owners by providing high quality service.

• 

  Firefly Digital, Inc.

  Jun 2016 - May 2018

  Account Manager

  • Managed online school choice systems - applications, lotteries, waitlists, registration, and enrollment processes - for a portfolio of clients ranging from daycares to school districts of 60,000 students.• Drove consistent up-sell and cross-sell growth through system updates and add-ons.• Worked side-by-side the engineering team during development, testing, and launch of new software.

• 

  Velo IT Group

  Jul 2018 - Nov 2019

  Marketing Coordinator

  • Leveraged HubSpot CRM to create, publish, and analyze full-scale marketing efforts as well as created a new, automated application process within Hubspot to streamline hiring efforts.• Managed all social platforms as well as video and photoshoots with in-house production team.• Assisted with customer support tickets within Connectwise and delegated critical issues to engineering team members.

• 

  Stuller, Inc.

  Dec 2019 - now

  • Work cross functionally with web, data, and marketing teams to provide jewelers with everything they need to succeed - from product assortment to the online shopping experience.• Facilitate growth of the diamond business through new product on-boarding, strategic marketing efforts, and competitive pricing moves. • Track, analyze, and report on sales data and customer behavior.

  • Packaging & Display Product Manager

    Jun 2024 - now

  • Diamonds Product Manager

    Dec 2019 - Jun 2024