Mateusz Ryska

Experience

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  LUX MED

  Dec 2020 - Jul 2021

  Customer Service for English speaking patients
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  SBE Poland

  Sept 2021 - Jun 2022

  Customer Service Specialist

  - Complaints management - Preparation of invoices/ estimates/ expertises- Documentation of retail sales - Key partner support (Motorola)

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  WeNet Group S.A.

  Jul 2022 - Jan 2024

  I worked on internal processes and information flow. I was a part of many projects that involved stakeholders across Customer Care, Marketing, Tech and Sales teams.- Mapping and optimisation of processes in Customer Care department - Analysis and development of CRM projects (involving Customer Care and IT departments)- Development of communication standards between Customer Experience Team and Sales Department- Support in current needs of the team (trainings, preparation of data bases and onboarding new employees) Show less

  • Mid Quality Assurance Specialist

    Mar 2023 - Jan 2024

  • Junior Customer Experience Specialist

    Jul 2022 - Feb 2023
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  Bolt

  Feb 2024 - now

  Operations Specialist