
Fares Obeidat - فارس عبيدات
Technical support engineer at Extra

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About me
Senior Information Technology | System Analyst | Pre-Sales
Education

Irbid National University
-Bachelor of Technology - BTech Computer information system
Experience
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EXtra (United Electronics Co.)
Mar 2010 - Jun 2011Technical support engineer at Extra
Track Telecom ( Fozan group )
Aug 2011 - Jan 2014IT Infrastructure supervisorStrong understanding of Ethernet, TCP/IP routing, Network packet analysis tools use andconfiguration.• Experience using administrative tools and working knowledge of MS Active Directory,Exchange 2003, DNS, DHCP, TCP/IP• Experience working in a wireless network environment• Working knowledge of remote access: Remote Desktop and Virtual Private Network• Demonstrated expertise in configuring, installing and troubleshooting PC systems,•troubleshooting system and network problems and diagnosing and solving hardware/softwarefaults;•monitoring and maintaining computer systems and networks;•talking staff/clients through a series of actions, either face to face or over the telephone to helpset up systems or resolve issues.•setting up new users' accounts and profiles and dealing with password issues.•repairing equipment and replacing parts.•installing and configuring computer hardware, software, systems, networks.•testing and evaluating new technology.•planning and undertaking scheduled maintenance upgrades.•providing support, including procedural documentation and relevant reports.•supporting the roll-out of new applications.•following diagrams and written instructions to repair a fault or set up a system.•responding to breakdowns.Jan. 2010 – Aug. 2011: working in united electronic Company for marketing(extra) – KSAalkhobar. Show less

Perfect Call communication & information technology
Feb 2014 - Jul 2017IT Project EngineerTasks:• agreeing project objectives• representing the client's or organization’s interests• providing advice on the management of projects• Organizing the various professional people working on a project• carrying out risk assessment• making sure that all the aims of the project are met• making sure the quality standards are met• using IT systems to keep track of people and progress• recruiting specialists and sub-contractors• monitoring sub-contractors to ensure guidelines are maintained• overseeing the accounting, costing and billing Show less

Arabian Office Automation / الشركة العربية للأنظمة المكتبية
Jan 2018 - Dec 2024Senior Information Technology System Analyst
Feb 2022 - Dec 2024Technical Presales Engineer
Jan 2018 - Feb 2022
Licenses & Certifications

Archive system
Umango
DocuShare
Xerox
Print management solutions
OptimiDoc
Xerox workplace cloud
Xerox
YSoft SafeQ 6 Technical Analyst
Y SoftMay 2023
Xerox workplace suit
Xerox
YSoft SafeQ 6 Product Specialist
Y SoftApr 2023
YSoft SafeQ 6 Technical Professional
Y SoftMay 2023
Languages
- الالعربية
- enEnglish
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