Samantha Rhodes

Experience

• 

  Torrid

  Aug 2016 - Jan 2018

  Assistant Manager

  • Boosted customer satisfaction by implementing new sales strategies and optimizing the retail environment.• Facilitated timely resolution of customer complaints, leading to high levels of customer loyalty and repeat business.• Led a team of sales associates, providing ongoing training and performance feedback to ensure top-notch customer service.

• 

  Ability Beyond

  Mar 2018 - Mar 2024

  • Recruited trained, and supervised a high-performing team of staff members committed to participant success.• Increased participant satisfaction by creating diverse, engaging, and personalized daily activities.• Improved staff efficiency and collaboration through regular communication, training, and support initiatives.• Developed strong relationships with community partners to provide additional resources and opportunities for participants.• Contributed to the successful accreditation of the program through diligent documentation and compliance efforts. Show less

  • Day Program Manager

    Jun 2022 - Mar 2024

  • Assistant Career Development Program Manager

    Apr 2021 - Jun 2022

  • Employment Specialist

    Jan 2020 - Apr 2021

  • Life Skills Instructor (Day Program)

    Jan 2019 - Jan 2020

  • Assistant Residential Program Manager

    Aug 2018 - Jan 2019

  • Life Skills Instructor (ICF)

    Mar 2018 - Aug 2018
• 

  Health Imperatives

  Mar 2024 - now

  Employment Specialist