Maikely Hernandez

Maikely Hernandez

Store clerk

Followers of Maikely Hernandez529 followers
location of Maikely HernandezDublin, County Dublin, Ireland

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  • Timeline

  • About me

    Digital Content Manager

  • Education

    • Carlos III University of Madrid

      2017 - 2021
      Management of Information and Digital Contents Digital content manager
    • South East Technological University

      2023 - 2024
      Higher National Diploma Digital marketing Digital Marketing with Analytics
    • Universidad Europea Miguel de Cervantes

      2021 - 2022
      Master's degree Digital marketing Master’s Degree in Management in Digital Marketing and Social Media

      Plan, design and develop a Digital Marketing strategic plan step by step.Use of the necessary tools to attract customers and retain them.Execute user acquisition, loyalty and management processes throughout the entire customer life cycle.Launch, optimise and analyse digital advertising campaigns.Manage tools for the analysis and optimisation of communication processes on the internet.Understand the importance of the customer experience and propose… Show more Plan, design and develop a Digital Marketing strategic plan step by step.Use of the necessary tools to attract customers and retain them.Execute user acquisition, loyalty and management processes throughout the entire customer life cycle.Launch, optimise and analyse digital advertising campaigns.Manage tools for the analysis and optimisation of communication processes on the internet.Understand the importance of the customer experience and propose improvements that allow optimising the company’s results.Plan actions and execute them on social networks, as a tool to transmit reputation and serve the customer 2.0.Understand the importance of the customer experience and propose improvements that allow optimising the company’s results.Measure and analyse results of advertising and business campaigns Show less

  • Experience

    • Primark Tiendas SLU

      Oct 2016 - Jan 2017
      Store clerk
    • OK Estudiante

      Mar 2017 - Mar 2017
      Volunteer

      Promoción e información

    • McDonald's

      May 2018 - Mar 2022
      Responsible for customer experience
    • Agencia para el Empleo de Madrid

      Mar 2020 - Jul 2020
      Creator of digital content

      Carry out all kinds of dissemination and information activities of the European projects in which the AE participates: newsletters, press articles, use of social networks, production of graphic and audiovisual material, such as video production,.

    • PRISMA UC3M

      Mar 2021 - Feb 2022
      Community Manager
    • Dryfing

      Mar 2022 - May 2022
      Marketing Assistant

      Branding, creation and maintenance of brand image, maintenance of social media.Benchmarking to identify internal opportunities for improvement.Follow KPI’s as set by management.Managing and updating Content Management Systems Collaborator in the development and implementation of online marketing actions, as well as in the participation in the digital communication strategy and graphic design for advertising campaigns, events.

    • Aramark Northern Europe

      Mar 2023 - Apr 2024
      Front of House Manager

      Responsible for the management of Front of House servicesManage all couriers / postProvide support to Property Manager

    • Fiserv

      Apr 2024 - now
      Graduate digital marketing analyst
  • Licenses & Certifications

  • Volunteer Experience

    • Voluntary

      Issued by Fundación Infantil Ronald McDonald España on Jun 2019
      Fundación Infantil Ronald McDonald EspañaAssociated with Maikely Hernandez