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Thonya Heard

Thonya Heard

Administrative Assistant

Followers of Thonya Heard898 followers
location of Thonya HeardRiverdale, Georgia, United States

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  • Timeline

  • About me

    Student at Athens Technical College

  • Education

    • Athens technical college

      2014 - 2015
      Associate's degree Business Business Administration and Management, General

    • Athens Technical College

      2014 - 2016
      Business Administration Degree Business Administration and Management, General

  • Experience

    • State of Illinois Deptarment of Human Services

      Mar 2005 - Jun 2007
      Administrative Assistant

      Supported 13 Case managers, and internal support for 5 surrounding counties. Processing Illinois Link benefits cards for clients.Completed Payroll for all staff using the KRONOS Payroll system.Opened, and closed daily operations, customer service for clients and visitors. Scheduling appointments for clients. Processing Food Stamps/Medical Card applications.Ordered office supplies, shipping and receiving processing incoming/outgoing mail.Transferred client records in/out of state to other agencies. Show less

    • Atlant Workforce & Development Agency

      Jan 2008 - Dec 2010
      Administrative Assistant

      Staff supportClient support helping with registration for services, create resumes, and web sites, to upload for on-line applications.Helped with weekly job fairs.Answered multiple phone lines, data entry, and all general office duties

    • McAdams Agency

      May 2011 - Nov 2011
      Customer Service Representative

      Setting appointment to secure a meeting for field reps by building initial rapport with clients. Proving information about new child identity kits. Leads generated also prevent wasted trips and presentation meetings by ruling out potential clients not interested.

    • The Dunbar Neighborhood Center

      Jan 2012 - Apr 2012
      The Center for Working Families

      Tax Preparer Preparing Federal and State taxes. Completing Earn Benefits screening, and processing qualifying clients benefits, such as Food Stamps, Medical to help clients process application through Georgia Compass. Using Tax Wise Computer Software.

    • Atlanta Prosperity Campaign

      Jan 2013 - Apr 2013
      Tax Preparer

      Tax Preparer Preparing Federal and State taxes. Completing Earn Benefits screening, and processing qualifying clients benefits, such as Food Stamps, Medical to help clients process application through Georgia Compass. Using Tax Wise Computer Software.

    • The Center for Working Families, Inc.

      Jan 2016 - now
      Tax Preparer

    • United Way of Greater Atlanta

      Jan 2018 - Apr 2020
      Tax Preparer

  • Licenses & Certifications

    • Clerical Certification

  • Volunteer Experience

    • Assistant

      Issued by Parks Middle School on Mar 2011
      Parks Middle SchoolAssociated with Thonya Heard

    • Assistant

      Issued by Gideon Elementary School on May 2011
      Gideon Elementary SchoolAssociated with Thonya Heard

    • Assistant

      Issued by Pittman Parks & Recreatins on Sept 2011
      Pittman Parks & RecreatinsAssociated with Thonya Heard

    • Chaperon for the Mayor Reeds Forever Young Ball

      Issued by Marriott Hotel on Sept 2012
      Marriott HotelAssociated with Thonya Heard