Marisa Llano, MBA, SHRM-CP

Experience

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  The University of Texas at San Antonio

  Sept 2015 - Oct 2015

  UTSA Rising Research Program
• 

  Sam's Club

  May 2018 - Nov 2018

  Retail Sales Associate

  • Increased revenue by 33% by selling in-store credit cards• Won the Top Performer in selling Membership Plus card• Operated POS cash register, handling 150 transactions on average daily, and counted money in cash drawers to ensure amount is correct

• 

  ROSS DRESS FOR LESS

  Jul 2019 - Jul 2020

  Front End Supervisor

  • Managed team by promoting teamwork, rewarding positive behavior, and encouraging optimism• Supervised 5-15 employees and managed scheduling, goal achievements, and training• Trained new hires to perform cross-training exercises• Commended by manager for ability to resolve problems on first call and avoid escalation of issues

• 

  Lewis Energy Group

  Nov 2020 - Apr 2021

  Human Resources Assistant

  • Enhanced employee engagement by 92% by developing new wellness campaign • Collaborated with CEO to manage and execute project, timelines, and creative design to increase employee engagement and to sustain the employee culture• Managed effective workforce administration, covering onboarding, employee lifecycle and exit administration• Developed summer internship program for high school and college students; defined overall campus recruiting strategy for assigned schools and created individual school strategies to achieve target hires • Performed full-cycle recruitment to include: job description development, job posting, sourcing, interviewing, reference checks and offer negotiation• Answered employee inquiries surrounding coverage and benefits of health plans, eliminating 3 hours of extra work in the HR department each week• Coordinated large-scale events from planning through to successful execution• Analyzed and maintained human resources information systems (HRIS), such as Workday, iCIMS, Skillsoft, ADP Workforce Now• Recruited qualified candidates via job boards reducing average time-to-hire by 5 days • Scheduled 15+ interviews with prospective candidates and coordinated meetings between HR staff and administration• Analyzed I-9 forms for accuracy and required content; entered information into E-Verify to assure team members are legally able to work in the United States Show less

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  Embassy Suites

  Apr 2022 - now

  • Human Resources Manager

    Jan 2023 - now

  • Human Resources Coordinator

    Apr 2022 - now