Jules Phillips

Experience

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  SunGard - now part of FIS

  Oct 2004 - Dec 2007

  Worked as an ISEB qualified tester on the C & C system.• Took part in kick off meetings and walkthroughs to understand software and functionality;• Understood and analysed the software – worked closely with Development regarding queries;• Produced Test cases and test scripts;• Understood areas affected by new functionality (RFC), highlight and carried out new work required and executed regression packs;• Team sessions – functionality, change, defect etc.;• Advised on new features / areas of functionality where area expert;• Update documentation in Quality center in line with CM processes.Worked as fully qualified ISEB tester on the C & C “blue light” system. Show less

  • High Potential Team Member

    Jan 2007 - Dec 2007

  • Test Analyst (DS2000)

    Sept 2005 - Jun 2007

  • Test Executioner (Command & Control)

    Oct 2004 - Sept 2005
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  SunGard Public Sector

  Jun 2007 - Jun 2008

  Business Change Consultant

  Public Sector Consultancy practice:Collateral & proposition building with the the team.Revenue & Customs Prosecution OfficeHELIOS Project (Case Management)Worked on Phase II of the project: to refine the Phase I high level requirements into detailed requirements; and to conduct a market evaluation based on the detailed requirements, to ascertain and recommend the best Case Management software option for the RCPO. The project evaluated a public sector partner product; the potential enhancement of the existing system and the COTS market.Serious Fraud OfficeIT Architecture Review (Business Focus lead)Identified stakeholder objectives / high level duties and correlated against existing IT. Identification of business and IT issues and highlighted opportunities for efficiency. Provided added value by identifying the impact of non-performance of high-level duties. This work informed the IT architecture recommendations to deliver business benefit to the client. The client found this work highly beneficial and used it within the wider Case Management Reform Programme.Serious Fraud OfficeCase Management Reform ProgrammeWorked on two of the clients’ major programme work streams for both interim and strategic solutions: Business Change and Business Process Re-engineering. Concentrated on the stakeholder element of business change. Coordinated the stakeholder message and played a large role in the stakeholder engagement strategy. Business Processes mapping sessions and supported “The long term strategy for the future of The SFO” workshop.SunGard Public Sector Managed Services – Service Centre Improvement ProjectLocal Authority work stream lead for the investigation and design phases of the project. Successfully identified and documented the “As Is” and “To Be” work flow processes of the SGVPS service centre and its interaction with relevant SGVPS managed service client site teams. The recommendations made were led to re-training and significant cost savings. Show less

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  SciSys

  Jun 2008 - Aug 2010

  Business Consultant

  Working within the Public Sector arm of the Consultancy practice, for both internal and external customers in a complex stakeholder environment. Delivering into a joined-up solution architecture approach for documentation and delivery. Working within financial and time constraints. Working within the Public Sector arm of the Consultancy practice. Including looking at Government procurement frameworks and identifying work to possibly bid for as part of the tending process.Various clients including:The Environment Agency - Waste Management Programme (Registration, Renewal)Role: • Working in an agile environment for multiple web-based application and services;Activities:• Developed functional business requirements via customer Request for Change;• Led and facilitated stakeholder business requirement workshops;• Advised on new features / areas of functionality;• FAT Testing - Produced Test cases and test scripts (Quality Centre);Delivered:• Part of the team that successfully delivered online registration for Waste carriers. National STEM CentreSTEM Portal search toolRole:• Design and facilitation of interviews and workshops with senior stakeholders. • Capture high level requirements for accessing STEM resourcesActivities:• Prepared workshops and identified issues.• Determined the preferred method of accessing STEM resources. Delivered:• Resulted in a satisfied client and a group of stakeholders that went on to support the implementation of the custom search tool. Show less

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  Phillips Consulting

  Sept 2010 - Nov 2021

  Founder

  Working with various clients.Activities:• Analysing current board level IT drivers and trends:• Liaising with large company CEO / CIOs / Attending IoD events• Stakeholder management (client, academic & IT professionals).

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  Babcock International Group

  Jan 2016 - Jun 2016

  IKM Business Analyst

  Role:• Working as part of the Business Analyst team on MOD / Defence contractsActivities:• Requirements life cycle management across management tiers and teams;• High- level and detailed requirements gathering for both systems and interfaces; • Solution design based on requirements;• SME for new software (stakeholder and business engagement during transition);• Business processes mapping processes to understand manual and systems input / outputs;• Created new starter process and artefacts to support scalability of BA team;• Working on multiple projects with multiple delivery dates.Delivered:• Stakeholder workshops with high levels of senior stakeholder satisfaction;• Project deliverables on time and within budget;• Production of high level task assessment• Stakeholder workshops with high levels of senior stakeholder satisfaction; Show less

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  Shabby Fox

  Sept 2016 - Dec 2018

  Business Owner

  Shabby Fox is snug and country cosy with an urban twist.Official stockist of Annie Sloan products.

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  NEC Software Solutions

  Dec 2022 - Dec 2024

  Software Test Analyst / BA

  Functional testing in an agile environment on a major public sector emergency services telephony (PBX), display and reporting solution. A holistic and customer centric approach to test and data to ensure coverage and performance (safe by design). Excellent product knowledge and business analysis. Stakeholder liaison with internal customer, Programme Manager, Head of Development.Activities:• Currently working as embedded Software Tester on scrum and Solution Assurance for a solution with multiple components within a Client, translator, Service model. • Scrum and Solution Assurance (regression), bug testing of UCI, API, web browser and desktop applications;• Test analysis, strategy, design, implementation; creating test plans, reports; creation and execution of test cases / scripts; raising events / bugs• BA duties: Writing Funtional Design Specification / Description, User Story, analysis.• Viewed as a critical friend / experienced safe pair of hands by the project team.Tools:• Azure Dev Ops / Windows / Postman / RabbitMQ / PhonerLite (soft phone) / Cisco Finesse client (telephony) / Heidi (sql) / Remote Desktop Connection Manager (multiple solutions, clients). Show less