Christopher Benner

Experience

• 

  Wesin Diplomat Resort & Spa

  Jun 2011 - Dec 2013

  Overnight Front Office Manager
• 

  HHS - Hospitality Services

  Jan 2014 - Feb 2018

  Directed cleaning efforts across multiple hospitals and clinics, improving HCAHPS scores from 62% to 74% through enhanced training programs.Reduced bed turnover times from 180 minutes to 52 minutes and cut overtime costs by 16% through process improvements and staff optimization.Collaborated with infection prevention and hospital leadership to ensure compliance with health and safety regulations, driving operational efficiency. Regional support for system-wide Housekeeping leadership transition.Implemented process improvements and managed budgets effectively, resulting in a 25% reduction in operational costs.

  • Director of Environmental Serices

    Nov 2016 - Feb 2018

  • Assistant Director Of Environmental Services

    Jan 2014 - Nov 2016
• 

  Maple Grove Hospital

  Oct 2018 - Oct 2019

  Environmental Services Specialist

  Reduced discharge turnover times by 71 minutes through optimized sanitation workflows, enhancing overall hygiene in patient care areas.• Conducted daily audits and inspections of sterile areas, ensuring compliance with sanitation protocols and improving patient safety outcomes.• Led cross-functional training initiatives, enhancing consistency in sanitation practices across departments, including OR terminal cleaning

• 

  Southview Acres Health Care Center

  Mar 2020 - Nov 2020

  Director of Environmental Services

  Led sanitation and hygiene efforts during the COVID-19 pandemic, coordinating with infection prevention teams to develop isolation units and maintain critical safety standards.Strategically managed inventory of PPE, linen, and cleaning supplies, ensuring availability during a critical supply shortages.Developed and implemented sanitation strategies that successfully contained the virus within 45 days, ensuring the safety of 230+ residents and staff.

• 

  Marsden Services

  Nov 2021 - Nov 2022

  Janitorial Account Manager

  Managed sanitation and waste streams of a 40,000-seat stadium, leading to recognition from the MLB for hygiene and sustainability.Implemented cross-functional training programs and enhanced disinfection protocols, reducing labor costs by $100k while maintaining high sanitation standards.Optimized budget allocation and reduced consumable spend by an average of $5k per home-stand, resulting in a 10% cost reduction.Management task force: MSP Airport SIDA/cabin/gate/unsecured job run assessment, safety regulation audits Show less

• 

  Sodexo

  Jun 2023 - May 2024

  Patient Services Manager

  Managed nutrition service team at a 686-bed Level III Trauma hospital serving 30,000 meals monthly.Streamlined schedules and workflows.Reduced overtime from 25% to 10%, through accountability and cross-training.Conducted HACCP, Safety Audits, patient rounds, ECOSure audits, resulting in a 6% increase in compliance.

• 

  ERMC Aviation LLC

  Nov 2024 - now

  Safety & Compliance Specialist

  Drive safety and compliance initiatives for multiple service verticals supporting aviation operations. Increased cleaning scores and TSA security search compliance through targeted training and operational oversight. Collaborated cross-functionally with safety, operations, and provisioning teams to align service delivery with regulatory standards and client expectations. Utilized audit and compliance data to develop performance improvement strategies.