Franklin D.

Experience

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  Georgia Army National Guard

  Aug 2010 - Aug 2022

  Sergeant

  - Deployment to Afghanistan – 2019 • In charge of securing main entry control point on US forward operation base within combat zone • Partnered with foreign contractors to maintain base security • Personal protection detail for US personnel during advisement missions • Reacted and responded to threats by assessing damages and setting up defensive positions- Responded to and supported local agencies during state of emergency occurrences (natural disasters, COVID-19 pandemic, civil unrest, etc.)- Led, mentored, and supervised teams of 5-7 junior enlisted Soldiers- Conducted various annual operational and awareness training for personal and professional growth- Carried out training with coalition forces in order to maintain strong relationships and sharpen skillsets Show less

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  Gwinnett County Government

  Aug 2016 - Dec 2016

  Intern - Gwinnett County Police Department

  - Participated in ride along assignments with patrol officers- Observed police officers responding to calls, interacting with civilians, and addressing issues- Learned protocols and processes of law enforcement during various kinds of situations

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  Target

  Apr 2017 - Aug 2021

  - Managed, influenced, and audited a safe/secure culture by driving physical security and safety processes; directed store response and emergency crisis situations; built plans for in-store events- Responsible for prevention, identification, and investigations of external/internal theft and fraud incidents; determined causes of operational shortage and educated store teams on these sources- Used Exception Based Reporting to identify shortage risks in key divisions and collaborated with other leaders to create tactics that reduced shortage and drove profitable sales- Supported the onboarding and development of Assets Protection (AP) leaders/members in designated district/market; led verbal de-escalation trainings and other trainings as needed for AP or store team- Oversaw safety culture in store by acknowledging safe behaviors and identifying/resolving safety hazards and unsafe behaviors; investigated injuries that occurred to determine root cause and resolved through appropriate action plans and partnerships- Leveraged CCTV software to resolve store shortage; maintained and troubleshot camera equipment/systems- Built and maintained strong law enforcement partnerships by assisting with police investigations and collaborating to host community events- Anticipated staffing needs, talent planning, and recruitment – both permanent and seasonal positions Show less

  • Assets Protection Team Leader

    Mar 2018 - Aug 2021

  • Target Security Specialist

    Apr 2017 - Mar 2018
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  Floor & Decor

  Aug 2021 - now

  - Review high-risk transactions to prevent potential losses in both ecommerce and retail environments, including the use of fraud detection software- Protect company assets by identifying and addressing possible losses proactively and supporting stores in ongoing loss prevention efforts- Create, analyze, and maintain reports to measure accuracy of sales transactions, potential and actual bad debt, and other store performance metrics- Collaborate cross-functionally with Sales Audit, Operations, IT, and Safety & Asset Protection to ensure all efforts are made to mitigate bad debt loss- Support corporate investigators with building and resolving cases pertaining to fraud using open-source data and fraud prevention software- Develop educational and training material ensuring best practices are being followed to prevent fraud Show less

  • Fraud Control Supervisor

    Oct 2023 - now

  • Fraud Analyst

    Aug 2021 - Oct 2023