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Evan Powers

Evan Powers

Information Technology Specialist

Followers of Evan Powers315 followers
location of Evan PowersTravis County, Texas, United States

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  • Timeline

  • About me

    Senior Technical Support Analyst / Product Lead

  • Education

    • American Military University

      2016 - 2018
      Cyber/Computer Forensics and Counterterrorism

    • Western Governors University

      2018 - 2018
      Bachelor of Science - BS Cybersecurity

  • Experience

    • US Army

      Apr 1999 - Mar 2005
      Information Technology Specialist

    • USfalcon

      Apr 2005 - May 2006
      Web Portal Engineer

    • McMurray Fabrics Inc.

      Jun 2006 - Apr 2007
      System Administrator

    • Blizzard Entertainment

      May 2007 - May 2018
      Customer Support Team Manager

    • Cigna

      Sept 2018 - now

      • Senior Technical Support Analyst

        Sept 2019 - now

      • Customer Service Supervisor

        Sept 2018 - Sept 2019

  • Licenses & Certifications

    • Project +

      CompTIA
      Dec 2018

    • ITIL Foundation Certificate in IT Service Management

      AXELOS Global Best Practice
      Jan 2019

    • CompTIA Network+

      CompTIA
      Jul 2019

    • Security + CE

      CompTIA
      Dec 2015
      View certificate certificate

    • Site Development Associate

      Certification Partners (CIW)
      Jul 2019