Charlotte Dotson

Experience

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  Michigan State University Police and Public Safety

  Aug 2013 - Aug 2016

  Assist local law enforcement, providing security for all campus events – including football, basketball, and hockey games.Conduct searches of patrons entering events, searching for contraband or prohibited items.Certified and Trained in First-Aid, CPR, Blood Borne Pathogens, Triage, Crowd Control, and Radio usage. Promoted to Supervisor 2015Supervise team of up to five individuals per shift.Train new employees.Discipline team members when necessary.Authorize vehicle tow. Write citations for parking violations.Trained in radio usage, towing procedures, impound bicycles, and motor assists.

  • Green Coat Security Officer

    Aug 2014 - Aug 2016

  • Supervisor Parking Enforcer

    Aug 2013 - Aug 2016
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  Michigan Gaming Control Board

  May 2015 - Aug 2015

  Regulation Officer Intern

  Regulate Millionaire Party Fundraisers – the charity, supplier, the location owners, and the fundraiser.Conduct on-site inspection of the Millionaire Party Fundraiser events.Conduct post-inspections with the charities.Investigate illegal gambling involving Millionaire Party charities, suppliers, and location owners through paperwork they submit and interviews with individuals.

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  Entergy

  Oct 2016 - Sept 2019

  Armed Security Officer

  Understand tactical response plans and the use of force to protect the plant, employees, and the public against radiological sabotage.• Pistol and rifle qualifications.• Unrestricted access to plant property.• Procedure use and adherence.• Control and search personnel, material, and vehicle access to plant.• Conduct patrols, escort visitors and vehicles.• Communicate efficiently with radios and various other means of communication.

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  BIGGBY COFFEE

  Mar 2020 - Mar 2021

  Shift Leader Barista

  25-35 hours/week• Promoted to Shift Leader in August 2020. Supervised team of up to 3 baristas daily.• Delivered excellent customer service, maintaining a friendly and calm presence during hightraffic times.• Operated cash register and handled cash and credit sales transactions. Recorded dailyaccount of funds in the register.• Maintained a clean, productive, and prepared store area.• Worked well in a diverse environment, creating a proficient team and a positive atmosphere. Show less

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  PNC

  Feb 2021 - Dec 2021

  Teller

  • Accurately performed high volume customer banking transactions• Applied product and procedural knowledge to solve customer's problems.• Adhered to all policies and procedures, demonstrated sound judgment within establishedlimits. Ensured teller and branch daily operations and maintenance transactions werecompleted in an efficient and accurate manner.• Educated customers on alternatives available for their financial interactions.• Developed banking product referral opportunities through strong customer relationship skills• Worked remotely with secure VPN for PNC customers• Vault teller 07/21 - 10/21 Show less

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  DaVita Kidney Care

  May 2022 - now

  AP Vendor Specialist I