Mark Hess PMP, MBA

Experience

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  62nd Bomb Squadron

  Jan 1987 - Jan 1992

  Pilot, B-52
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  85th Flying Training Squadron

  Jan 1992 - Jan 1994

  Assistant Operations Officer and Flight Commander
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  47th Flying Training Wing

  Jan 1994 - Jan 1995

  Wing Executive Officer
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  United States Strategic Command

  Jan 1995 - Jan 1998

  Principal deputy staff officer and advisor to the Commander, Deputy Commander and Chief of Staff on the daily operations of the Headquarters staff. Essential in the management of the 2,300 assigned civilian/military personnel and $121 million budget.- Orchestrated $3.4 million building maintenance project- Critical leadership in completing $1.8 million Force Protection initiative Personal advisor to three General officers. Prioritized and directed efforts of this 300-memeber organization. Interfaced daily with DoD, Joint Staff and senior and civilian leaders. Resource advisor of the directorate $1 million budget. - Personal speech writer for 2 star AF General and 2 star USN Admiral - Fixed directorates fitness reporting system…went from 15% on-time to 100%.- Developed office metrics; fitness reporting, taskings, etc directorate led command

  • Deputy Chief of Staff

    Jan 1997 - Jan 1998

  • Executive Officer, J5

    Jan 1996 - Jan 1997

  • Bomber Strike Planner

    Jan 1995 - Jan 1996
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  20th Bomb Squadron

  Jan 1999 - Jan 2002

  Assistant Operations Officer
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  479th Flying Training Group

  Jan 2002 - Jan 2003

  Chief of Plans, Inspections and Evaluations

  Responsible for developing contingency plan and operating instructions for group and host unit. Evaluated the training and proficiency for five squadrons and the host base support activities.- Built from scratch Exercise and Evaluation Program with the 347th Rescue Wing.- Plans and Programs fully integrated with command guidance and host wing- Efforts resulted in Air Education Training Command’s first and only “Outstanding” rating ever awarded

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  3rd Flying Training Squadron

  Jan 2003 - Jan 2004

  Operations Officer
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  3rd Flying Training Squadron

  Apr 2004 - Jul 2006

  Commander

  Executive director and facilitator of primary and advanced pilot training for USAF, Navy, and allied partner students. Managed a $55M annual budget. Developed classroom and flight curriculum, coordinated schedules, graded performance metrics, and ensured student welfare and safety. - Enhanced European and NATO ally pilot training after developing and presenting proposals that secured their support for T-6A use in primary pilot training.- Acclaimed for producing the squadron with the lowest Primary Pilot Training attrition rate for Air Education and Training Command (AETC); command’s only squadron with perfect pass rating across all follow-on levels of training.- Upgraded training platforms by creating a squadron “Interactive In-flight Guide,” a student e-publication training DVD, and a computer navigation training aide.- Mentored and trained the USAF premier T-6A Demonstration Team performing at 20+ community air shows with more than 2 million spectators.- Spearheaded 18,820 sorties (25,226 hours) resulting in the only Air Education and Training unit to zero-out both statistics despite five hurricanes. Show less

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  318th Information Operations Group

  Jan 2006 - Jan 2007

  Deputy Group Commander
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  Air Force Information Operations Center

  Jun 2006 - Jul 2007

  Special Assistant to the Center Commander

  Senior advisor in designing and integrating cyber operations into a USAF intelligence command, including the development of all internal structures, systems, policies, and procedures. Managed a $75M budget, defined goals, developed action plans, and allocated resources. Oversaw cyber system acquisition, testing, support, and security. Led 1,200 personnel in gathering, disseminating, and reporting electronic warfare intelligence operations. Also served as Deputy Commander 318th Information Operations Group. - Integrated Guard and Reserve Forces into US Strategic Command’s cyberspace exercise; led operation readiness by training Defense Cyber Forces.- Pinpointed and crafted threat assessments, technology trends, vulnerabilities, and development needs; briefed senior command and advisory boards on operation metrics. Show less

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  Air Force Intelligence, Surveillance and Reconnaissance Agency

  Jul 2007 - May 2009

  Director of Air Force Smart Operations

  Cross-functional executive leader in organizing and driving support operations that optimize all-source ISR missions comprised of 14,000 global personnel and a $2.1B budget. Oversaw funds allocation, materials / resource management, and staffing. Leveraged Lean / Six Sigma methodologies to plan, modernize, and expand policies, programs, and operational capabilities to promote alliances, control costs, enhance quality, and meet goals. Also served as Deputy Director of Plans, Requirements, and Programs, and formally as the Chief of the Policy and Analysis Division. Show less

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  National Air and Space Intelligence Center

  May 2009 - Jul 2011

  Vice Commander

  Pivotal planner and driver of daily operations for four business groups and 18 squadrons comprised of 3,100 personnel across a $2.5B Intelligence Analysis Center with a $345M operating budget. Hold full directorship of human resources, logistics, maintenance, security, programs, and foreign disclosure operations. Define objectives, formulate strategies, and champion necessary resources to implement programs, policies, procedures, and systems that achieve compliance, cost control, security, efficiency, and the goals of individual business units. Partner with senior government officials and top military and intelligence commanders to shape and cross-consolidate intelligence operations and security operations that promote advantage, weapons lethality, and warfighter survivability. Serve as a lead advisor and director in disclosing military intelligence information and technology transfers to foreign governments. Conduct internal infrastructure / program reviews, identify flaws, and deploy process improvements to optimize matrix-wide systems. Launched the command's first "Special Access Program Management Office" to control and protect the nation's most sensitive intelligence.Saved $5M in annual costs and secured $11.4M for facility projects after re-allocating resources and cutting overhead 10 points below the USAF average without compromising functionality and quality.Achieved a balanced human resources program that acquired, trained, assigned, and retained top talent that met rigorous national intelligence requirements.Championed an aggressive operations instruction review, which was subsequently lauded by the Inspector General; NASIC achieved a perfect "no-notice" inspection score.Designed, launched, and enhanced the NASIC operations floor by fusing tactical and operational requirements with national capabilities. Show less

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  General Dynamics Information Technology

  Jul 2011 - Jun 2019

  Director, Air Force ISR Business Development
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  Raytheon

  Aug 2019 - Feb 2022

  Responsible for identifying, developing, and winning new business within the classified and DoD with special emphasis on ISR PED systems in the Air Force, Army, Navy, USMC and DIA. This includes ISR Processing, Exploitation, and Dissemination (PED) modernization and transforming the DoD’s Intelligence, Surveillance, and Reconnaissance (ISR) enterprise.responsible for annual bookings in excess of $500M with heavy emphasis on competitive opportunities. Responsible for market analysis, strategy development, managing the execution of the strategy, and monitoring progress toward organizational objectives. Provide analysis and strategic leadership enabling the organization to understand important quantitative and qualitative factors in the development of business and portfolio analysis, key customer and competitor needs, and other overall market and technical environment analysis. Show less

  • Associate Director, DoD ISR Customer Engagement & Solutions (CE&S)

    Jul 2021 - Feb 2022

  • Associate Director, Sales Business Development

    Aug 2019 - Jul 2021
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  General Dynamics Mission Systems

  Feb 2022 - now

  Senior Site Lead

  Ensure effective, cost-efficient operations at the San Antonio Facility. Develop and implement strategies to optimize the deployment of resources. Support the generation, communication and regular refinement of a crisp, clear MLS growth strategy. Support the development a sustainable robust pipeline of leaders at all levels with institutionalized succession planning, mentoring. Demonstrate collaboration and alignment across each business with business development marketing & sales organization. Support the Engineering effort to pro-actively staff business operations. Show less

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  USAF Retire

  Jan 2024 - now

  Retired