Sarah Rueckert

Experience

• 

  Wells Fargo

  May 2018 - Feb 2021

  Teller

  - Received more than 50 perfect surveys from customers - Improved customer satisfaction by building rapport, and having financial conversations to improve financial success - Helped 50 + customers each day with deposits, withdrawals, payments, questions and other financial needs

• 

  International Language Programs (ILP)

  Aug 2018 - Dec 2018

  English Teacher

  - Volunteered teaching 40 1st and 4th grade students English through a hands on repetition approach- Created a phonics teaching method implemented by the teachers which helped students better write their letters, and perfect letter sounds- Was the top recommended future head teacher by the school’s current head teacher at the end of the semester

• 

  Utah State University

  May 2019 - Apr 2020

  Marketing and Promotions Intern

  - Lead the Marketing Analytics for social media pages and looked for improvements through statistics and data visualization- Edited social posts in Adobe Photoshop and posted to Facebook, Instagram, and Twitter weekly- Assisted in Football, Basketball, and Volleyball game promotions by selecting contestants, running games, and working with sponsors

• 

  IFIT Health and Fitness

  Jan 2021 - Nov 2021

  Social Media Specialist

  - Managed NordicTrack TikTok by creating a content calendar and interacting with users on the platform helping it grow by 30,000 followers in the first five months.- Built a community and increased sentiment by more than 30% within the first month of starting.- Curated user-generated content to improve brand visibility and customer experience across all social media platforms.- Created weekly reports, analyzed data, and developed new strategies based on performance.

• 

  Malouf Companies

  Nov 2021 - Jun 2023

  Content and Social Media Manager

  - Manages social media for three brands, utilizing expertise in content creation, graphic design, and video production to engage with audiences across multiple platforms including TikTok, Instagram, and more.- Developed and implemented a social media strategy that resulted in over 40,000 product clicks and 50,000 store clicks in 2022.- Leads biweekly meetings with the social media team to establish goals and analyze data, resulting in improved performance and increased brand visibility.- Oversees content management for four D2C websites, with experience in Shopify and BigCommerce- Proactively engages with customer reviews and Q&A on multiple channels, including Amazon, Walmart, Target, and others, on a daily basis to enhance customer satisfaction and drive revenue growth.- Successfully manages long-term relationships with influencers, resulting in increased brand awareness and revenue growth through effective influencer partnerships. Show less

• 

  Marc Pro, Inc.

  Jun 2023 - now

  Social Media Manager