Deep Enrich
Alaa Talaat
Call Center Representative
463 followers
Dubai, United Arab Emirates
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About me
Process Design and Improvement Specialist at talabat | Driving Operational Excellence
Education
Ain Shams University
2014 - 2018Bachelor's degree Commerce GoodFaculty of commerce , english section , accounting department
Experience
Orange
Jun 2018 - Jan 2019Call Center Representative
Talabat
Jan 2019 - nowProcess Design and Improvement Specialist
Jan 2024 - nowAssociate Operations Excellence
Jan 2023 - Mar 2024Operations Excellence Coordinator
Jan 2022 - Jan 2023Customer Experience Coordinator
Apr 2020 - Feb 2022Subject Matter Expert
Nov 2019 - Apr 2020Account Advisor
Jan 2019 - Nov 2019
Licenses & Certifications
- View certificate
Business Analysis Foundations: Business Process Modeling
LinkedInNov 2022
- View certificate
Lean Six Sigma: Define and Measure Tools
LinkedInDec 2022 - View certificate
Speaking Confidently and Effectively
LinkedInJun 2023 - View certificate
Learning Minitab
LinkedInJan 2023 - View certificate
Managing Project Stakeholders
LinkedInNov 2022 - View certificate
Design Thinking: Implementing the Process
LinkedInJun 2023 - View certificate
Creating Flowcharts for Beginners
LinkedInJan 2023 - View certificate
Lean Six Sigma: Analyze, Improve, and Control Tools
LinkedInJan 2023 - View certificate
Six Sigma Foundations
LinkedInApr 2022 - View certificate
Operational Excellence Foundations
LinkedInNov 2022
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