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David Yang

David Yang

Customer Engineer

Followers of David Yang262 followers
location of David YangTaipei City, Taipei City, Taiwan

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  • Timeline

  • About me

    BT Taiwan Branch and Customer Success Manager

  • Education

    • 省立板中

      -

    • 光仁小學

      1969 - 1975

    • 國立臺北科技大學

      -
      Electrical, Electronic and Communications Engineering Technology/Technician

  • Experience

    • SYSCOM COMPUTER ENGINEERING CO.

      Mar 1988 - Mar 1992
      Customer Engineer

    • TTNs

      Mar 1992 - Mar 1996
      Supervisor of NMC

    • Mackay Telecom

      Mar 1996 - Jan 2007
      AVP

    • Singtel Taiwan

      Jul 2010 - Aug 2012
      Service Manager

    • BT Global Services

      Aug 2012 - now
      Customer Success Manager and Branch Manager

      Well know Telecom and Data-com industry over 25 years .Develops Healthy Customer RelationshipEnhances Customer TrainingEvaluates and Analyzes Customer NeedsBuilds Trust and Transparency with ClientsOnboards New ClientsActs as a Customer AdvocateEncourages Customers to Upgrade their ProductsPromotes Customer LoyaltyManaged mutiple vendors and provided managed services for our customers.

  • Licenses & Certifications

    • X.25 Certification

      湯姆森路透集團

    • ITIL foundation V4

      BT
      Oct 2021

  • Volunteer Experience

    • Branch Manager

      Issued by BT Taiwan on Aug 2012
      BT TaiwanAssociated with David Yang