Cory Raney, MBA

Experience

• 

  FAMILY PRACTICE RURAL HEALTH CLINIC

  Jul 2015 - Dec 2018

  Referral Coordinator/Front Desk

  • Acquired insurance authorizations for procedures and tests ordered by attending physician.• Maintained a database of insurance companies for verification of coverage.• Maintained internal and external excellent customer relationships.• Handled telephone calls in a friendly, courteous, and sensitive manner.• Composed routine correspondence to patients and physicians.• Served as liaison between the insurance company, patient, and physician.• Trained and oversaw 3 full-time staff members on referral and intake processes.• Completed up to 50 referral requests each day for medical provider of a variety services.• Assisted patients in filling out check-in and payment paperwork. • Obtained copayments and compiled daily financial records• Worked with ADP systems and medical systems.• Well-versed within the insurance world.• Focused and obtained knowledge regarding HIPPA as well as the violations.• Worked in a fast pace high stressed area. Show less

• 

  Aggieland Humane Society

  Dec 2018 - Jul 2019

  Development Assistant

  • Cultivated relationships with donors through planned events, website/database management, and various fundraising campaigns• Increased giving percentage on campaigns and appeals.• Produced content for newsletters, direct mail appeals, email appeals, thank you letters, grant proposals, and internet advertisements.• Completed projects in alignment with target deadlines and financial objectives.• Aided all levels of leaders and staff as needed, supporting the attainment of objectives in alignment with corporate policies, procedures, and regulations.• Processed contributions and sent out acknowledgments.• Managed vendor and donor relationships for annual events.• Created social media posts under the supervision of the Communications Manager.• Managed workloads and effectively worked under tight deadlines.• Managed team coordination and correspondence, including project schedules.• Remained flexible to constantly changing business demands.• Represented the department at meetings, conferences, and events. Show less

• 

  City of College Station

  Jul 2019 - Nov 2021

  Staff Assistant II

  • Serve as backup contact for sale payments on Cemetery lots. Create contracts for purchase, warranty deeds, and record keeping through LegacyMark database. • Answer questions and complete registrations for leagues, camps, swim lessons, classes• Serve as secretary to City boards and committees. Maintain records, attend meetings, and take and transcribe minutes from those meetings. • Compose and type departmental correspondence, reports, specifications, flyers, departmental information, and registration forms using word processing and graphics software programs. • Maintain and update departmental records, files, status lists, timelines, and calendars, and assist Administrative Support Supervisor with records management. • Process daily deposits for all park programs; handle registration and money as needed. • Purchase office supplies and act as liaison to various service vendors. • Pay bills, process receipts, issue FPO’s, generate PO’s, and issue program and deposit/rental refunds. • Answer incoming telephone calls and provide requested information or forward questions to appropriate personnel. • Redesigned and organized manual materials for department.• Supervised over Staff Assistant. Show less

• 

  Texas A&M University

  Nov 2021 - now

  Provide comprehensive support to the Leadership Team, including the Chief of Staff, Assistant Dean, Two Associate Deans, Three Directors. Manage the Leadership Team’s calendars, addressing potential future conflicts. Coordinate logistical and administrative support for events, meetings, purchases, travel, and other activities. Monitor action items, task lists, and assignments for various projects and events. Compile correspondence for the Leadership Team. Coordinate meetings and communications to staff. Provide administrative support including scheduling, purchasing, and task management. Research and respond to inquiries about rules, regulations, policies, and procedures. Provide HR support by assisting with hiring and re-classifications. Support new hire onboarding/offboarding for all staff and student employees. Grant keyless access for those permitted to Nagle Hall. Implement HR policies and procedures in alignment with the Graduate and Professional School’s objectives. Serve as the primary point of contact between the Human Resources Department and the Graduate and Professional School. Address employee concerns and queries, providing timely responses. Formulate and implement comprehensive procedures and training programs for incoming student employees. Collaborate with representatives from the Graduate and Professional Student Government to organize the yearly Meet & Greet. Coordinate arrangements for visiting organizations. Assist in resolving complex, highly sensitive, and confidential administrative matters. Provide timely, accurate, and professional communications to visitors, students, faculty, and staff. Assist in the facilitation and logistics of Grad School events such as Community of Scholars, NGSO, and Graduate Commencement Ceremonies. Show less • Manages day-to-day operations of the administrative support team and front office• Updating SOP manuals and procedures• Processes paperwork, maintain files, and other administrative functions associated with the Student Conduct Office.• Knowledge of TAMU systems such as Maxient, Laserfiche, and Howdy.• Process student appeals and expungements.• Tracking student sanctions to ensure they are meeting deadlines.• Speak with students and their advisors (i.e., parents, professors, or attorneys) on any questions they may have about the case or process.• Assists in background checks.• Ensure students have all the necessary resources they need to help them succeed.• Keep all retention of case files, whether physical or digital, up to date and accurate. • Handling sensitive information with an increased amount of discretion.• Oversees work of support staff, students, and/or casuals; trains, schedules, and distributes work to students, casuals, and non-overtime-eligible employees).• Create outgoing letters to students such as charge, outcome, and appeal letters.• Assisted with staff recruiting efforts, screening resumes and interviewing applicants in person• Assisted other departments such as Residence Life and the Corps of Cadets with administrative duties regarding case files and sanction tracking. Show less

  • Executive Assistant

    Jan 2023 - now

  • Case Manager

    Nov 2021 - Jan 2023