Ria Bhattacharya

Experience

• 

  Tata Consultancy Services

  Aug 2012 - Aug 2015

  IT Engineer

  • Utilized Genesis Configurator to create a comprehensive insurance system, covering underwriting, claims, accounts, reports, and queries.• Developed quotation module page for reputable organizations like United India Insurance, NIC Tanzania, and LVGI, involving client collaboration, requirement analysis, and software debugging.• Designed and implemented the application using HTML, CSS, Silverlight, and Visual Studio, showcasing adaptability and proficiency in diverse development tools.• Conducted rigorous testing from a product development perspective to ensure functionality, and reliability, and deliver high-quality solutions with a seamless user experience. Show less

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  Majesco

  Jun 2015 - Mar 2018

  Senior Software Engineer

  • Developed the backend page for Catholic Mutual Group's billing system, meeting 100% of assigned tasks within the deadline.• Oversaw the implementation of refund module and billing reports, resolving 95% of design and operational issues through client collaboration.• Developed new screens and debugged the existing system, managing a team of five engineers to ensure timely completion.• Led production support for a live project, conducting weekly calls, monitoring daily batches, and resolving issues, resulting in a 45% drop in problems within a week.• Provided policy admin system, established business rules, and designed screens for OMI insurance company, achieving 100% task completion within the deadline. Show less

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  Public Prosecution

  Jun 2019 - Dec 2019

  Database Administrator

  • Successfully developed a Time and Attendance system for employees, resulting in reduced costs and decreased reliance on external software support and regular training. Successfully withdrew services of external software support.• Implemented enhancements to the Employee registration system, introducing distinct database pages and improving data filtering for increased process efficiency and effectiveness. It was 30% more effective as reported by end users.• Created new software for student training, improving the analysis of student data, training requirements, and class scheduling. Training requirements were increased by 10%. Show less