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Caleb Bauers

Caleb Bauers

App Support Specialist

Followers of Caleb Bauers2000 followers
location of Caleb BauersSeattle, Washington, United States

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  • Timeline

  • About me

    Senior Product Marketing at Keap

  • Education

    • Kennesaw State University

      -
      Bachelor of Business Administration Management Magna Cum Laude

      Project management and marketing to potential shareholders through business proposal and collateral creationProject management for marketing, financial support, and operational decisions within simulated business environments.

    • University of Washington

      2019 - 2019
      Certificate Digital marketing

      Activities and Societies: Winter Quarter Course: : Inbound Digital Marketing Spring Quarter Course: Digital Marketing Strategy -Learned methods for generating digital traffic and engagement, including mobile and email marketing, digital advertising, search, marketing automation, affiliate marketing, social media and content marketing.-Studied website optimization through SEO techniques, meaningful content and a superior customer experience-Used Tools and approaches for measuring and optimizing marketing performance)-Developed the road map for building a marketing plan and managing client… Show more -Learned methods for generating digital traffic and engagement, including mobile and email marketing, digital advertising, search, marketing automation, affiliate marketing, social media and content marketing.-Studied website optimization through SEO techniques, meaningful content and a superior customer experience-Used Tools and approaches for measuring and optimizing marketing performance)-Developed the road map for building a marketing plan and managing client relationship Show less

  • Experience

    • Subsplash ®

      Jul 2013 - Mar 2015
      App Support Specialist

      - Successfully on-boarded and trained over 500 organizations leading to over $10,000 MRR while maintaining a support queue for over 4,000 merchants- Developed and executed research plan for improved customer experience through support channels which resulted in overall increased satisfaction rating by 20%

    • DreamBox Learning

      Mar 2015 - Nov 2015
      Customer Success Advocate

      - Managed and migrated school to district-level education and performance data for school to district level compliance and privacy standards. - Acted as a first contact for staff from class-level to district-level roles through email and phone support- Oversaw over 4,000 student migrations in from District data spreadsheets into the Dreambox Learning platform

    • Pushpay

      Nov 2015 - Aug 2018

      - Strategic account manager supporting assigned territory of clients to promote platform engagement, retention, and user adoption- Created on-boarding training and assisted with engagement strategy for the Customer Success Management Department - Led division in quarterly metrics (over 100%) and supported 500 back book accounts- Consistently exceeded MRR goals and helped migrate monthly subscribers to annual contracts - Exceeded KPI metrics consistently and led monthly sales quota achievement within first month- Drove revenue in SMB market through prospecting, contract negotiation and closing deals- Increased company MRR by $1000 with new business (top 10 of the SME sales division) - Led team in initial calls and follow ups with new business acquisitions - Scheduled and coordinated meetings for prospective clients and built product understanding through relationships- Consistently delivered 100 calls per day to potential merchants and exceeded sales targets by 20% for TQO’s (Totally Qualified Conversations)- Drove superior results on TQO quoted and as a result was promoted to Account Executive role within two months

      • Customer Success Manager

        Aug 2016 - Aug 2018

      • Account Executive

        Mar 2016 - Aug 2016

      • Sales Development Representative

        Nov 2015 - Feb 2016

    • DocuSign

      Aug 2018 - Mar 2020
      Senior Market Development Representative

      • Driving new financial service customer acquisition through campaign creation, webinars and customer on-sites• Managing financial service accounts and educating prospective customers on the digital transformation of electronic signatures

    • [self-employed]

      Jan 2019 - Mar 2020
      Digital Marketing Consultant

      • Developing the customer’s brand story and helping them communicate their brand through digital channels • Strategizing and manage client social media strategy (Instagram, Facebook, and Google Ads) to engage new customers • Increased customer traffic by 10% through Ads campaigning and strategy with client

    • Slalom

      Mar 2020 - Sept 2021
      AWS Global Partner Marketing

      Slalom is a modern consulting firm focused on strategy, technology, and business transformation. In over 35 markets across the US and around the world, Slalom's teams have autonomy to move fast and do what's right. They're backed by regional innovation hubs, a global culture of collaboration, and partnerships with the world's top technology providers. Founded in 2001 and headquartered in Seattle, Slalom has organically grown to over 8,000 employees. Slalom was named one of Fortune's 100 Best Companies to Work For in 2020 and is regularly recognized by employees as a best place to work. Learn more at slalom.com. Learn more at slalom.com. Show less

    • Expedia Group

      Sept 2021 - Mar 2024
      Product Marketing Manager

    • Keap

      Apr 2024 - now
      Senior Product Marketing Manager

  • Licenses & Certifications