Talia Wolfe

Experience

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  Charming Charlie

  Jun 2013 - Jan 2017

  A dedicated and results-driven customer service leader with a strong focus on customer satisfaction and team development. Experienced in training and mentoring Style Specialists to enhance performance and service quality. Provides proactive support to store management in executing promotions and visual merchandising strategies. Ensures compliance with company policies while setting a positive example for associates. Skilled in managing store operations, including opening and closing procedures, cash handling, and security oversight. Adept at assisting sales teams with customer transactions and issue resolution to drive customer loyalty. Proficient in addressing and resolving customer concerns while implementing strategies to improve overall operations. Successfully develops and monitors monthly team action plans to achieve business objectives. Show less

  • Assistant manager

    Mar 2014 - Jan 2017

  • Charmer

    Jun 2013 - Mar 2014
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  Texas Department of Family and Protective Services

  Jan 2017 - Jan 2018

  Caseworker

  A dedicated child welfare professional with experience in assessing children's needs and coordinating necessary testing, evaluations, and assessments to ensure appropriate support. Conducts home studies for potential kinship providers and collaborates with children, families, and communities to establish permanent living arrangements. Regularly visits children to assess their safety, well-being, and overall needs. Engages with children, parents, kinship providers, and foster families in both public and private settings. Experienced in participating in court hearings, submitting court reports, and providing testimony on child welfare matters, including family progress and departmental efforts toward permanency. Maintains thorough documentation of all casework activities to ensure accurate and comprehensive records. Show less

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  Southwest Key Programs

  Jun 2018 - May 2021

  Teacher

  A dedicated education professional committed to creating a safe, inclusive, and respectful classroom environment that fosters positive learning experiences for youth from diverse backgrounds. Skilled in organizing and preparing instructional materials while maintaining classroom inventory. Ensures compliance with National Academic Standards by utilizing adopted curricula and implementing effective instructional strategies to meet students' academic needs. Experienced in evaluating and revising lesson plans to support student-centered learning. Promotes physical, mental, and social development through engaging classroom activities. Maintains adherence to departmental and program deadlines, ensuring compliance with reporting and contractual requirements. Show less

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  Stephanie's Cheesecakes

  Jan 2020 - Oct 2022

  Operations Manager

  A results-oriented professional with a strong background in team development, operations management, and performance optimization. Skilled in cross-training employees to enhance team agility and efficiency. Proficient in monitoring daily activities, mentoring team members, and adjusting job assignments to align with evolving business needs. Experienced in building and maintaining relationships with customers and suppliers to drive account development. Adept at identifying areas for improvement in sales, management, and operations to boost overall performance. Well-versed in conducting monthly inventory assessments of ingredients and materials. Utilizes performance data to evaluate operations, address current business conditions, and forecast future needs. Show less

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  American Bar Association

  Oct 2022 - now

  Human Resources Specialist

  A detail-oriented and organized HR professional with experience in supporting various human resources functions. Responsible for responding to internal and external HR inquiries, ensuring timely assistance and effective communication across departments. Assists in the recruitment process by attending local hiring events, screening applicants, and conducting language fluency evaluations in English and Spanish. Supports hiring procedures by facilitating background checks, employment verifications, and onboarding processes while maintaining accurate records across multiple databases. Manages offboarding activities, including access revocation, status change documentation, and exit interviews. Prepares and submits HR activity reports, reviews invoices, and coordinates payroll-related documentation to support efficient operations. Show less