Koudjo Oni, MBA

Experience

• 

  Gemma Communications

  Jan 2003 - Jan 2007

  Supervisor, Client Contact Center

  Supervise the call center staff (35 representatives) and perform all related duties such as scheduling, training, monitoring/analyzing procedures, processes for productivity and performance. Launch, manage and execute marketing campaigns (credit cards, loyalty programs, cell phones).

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  Banque Laurentienne

  Jan 2008 - Dec 2021

  Responsible for driving growth through strategic business and sales initiatives. Lead and coach a team of 15 Branch managers, 70 financial advisors with a 70K clients portfolio totalling $4G wealth under management (retail and small businesses).• Spearheaded sales and elaborated strategies to drive market share growth (financing solutions, investments, and wealth management). • Identified new business opportunities and established relationships accordingly to drive growth and revenue. • Collaborated at the executive level to formulate the Bank digital transformation strategy (mission, vision, value proposition, SWOT) and lead change management. • Participated actively in complex cross functional projects to enhance customer experience and strengthen overall business capabilities (process improvement, ideas generation). • Managed a 6.9M$ budget and lead territory expenses appropriately to ensure budget is on target. • Ensured employees are knowledgeable and assumed responsibility to minimize operational and regulatory risk by complying with Bank and industry Code of Conduct. • Increased sales and revenues by 10% (2021), 40% (2020), 30% (2016 to 2019). • Led the team to the #1 national financial performance four years in a row (2016, 2017, 2018 and 2019). • Provided key inputs in the elaboration phase of the mission, the vision, and the value proposition, and also in the assessment of internal and external environment phase before the formulation of the strategy. • Obtained the « Guy Vanier », the Bank’s most prestigious award for outstanding career growth in 2016 Show less Responsible for leading a team of 20 financial advisors in a financial advice-only model, responsible for a portfolio of 600M$ worth of assets under management and 20K clients. Plan and execute marketing and business development activities, review and communicate results and adjust plans accordingly. Assume the responsibility of compliance activities.• Negotiated and executed annual business plan and review individual business plan for each advisor. • Rolled out a training program for existing and future members of the team to improve the performance. • Decreased employee turnover rate by 15%, through strong engagement and mobilization skills. • Initiated and led an employee resource group on how to improve the work environment. • Obtained several awards: 2012 Star System award for the top financial performance; Sales manager of the year 2012, and 3 Club Select awards for business development, client relationship and interpersonal skills. Show less

  • Regional Vice-president Business development

    Jan 2013 - Dec 2021

  • Director Business development - Direct Financial Services

    Jan 2009 - Jan 2013

  • Advisor - Direct Financial Services

    Jan 2008 - Jan 2009
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  Morningstar

  Mar 2022 - May 2023

  Vice president, Business development
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  Cancer research society

  May 2023 - now

  Director, revenue development