Fernando Dallabeneta

Experience

• 

  Informatech Informática

  Dec 2001 - Dec 2003

  Information Technology Support Officer

  Installing, configuring and troubleshooting IT Systems.Talking to staff or customers through a series of actions to help set up systems or resolve issues.Troubleshooting of system and network problems, diagnosing and solving hardware or software faults.Providing support, including procedural documentation and relevant reports.

• 

  Confiança Computadores

  Jan 2004 - Sept 2017

  Information Technology Support Analyst

  Responsible for providing IT Solutions to a variety of customers ranging from home users to small business.Design, installation, and maintenance of:• Windows and Linux servers (proxy, file share, database and WTS)• Security policies and Backup routines• Networks• Software and Database systems• Desktop and Laptop hardwareSoftware development of small automation tools (data transformation and system integration), using Batch / PowerShell / Pascal.

• 

  Unique People Košice

  Jan 2018 - Jun 2023

  Support Specialist managing Endpoints on internal tenant ensuring the security and smooth functioning of endpoints such as computers, laptops, mobile devices, other hardware and software systems used by employees by using Microsoft 365 solution.Vulnerability Management, Security & Compliance:• Working with Security tools like Microsoft 365 Vulnerability Management and Microsoft Defender EDR.• Assessment and Prioritization of vulnerabilities response based on CVE type and classification.• Remediation, mitigation and tracking of vulnerabilities with integrated patch management.• Design, test & delivery of remediation packages.Software deployment & Patch Management of Endpoints:• OS & Application patching using Intune.• Design, test & deployment of new application packages to Endpoints managing 365 accounts and policies.• MFA.• Conditional access.• Identity Protection.Managing other Microsoft Cloud tools:• M365 Apps and Store for Business.• OneDrive.• Exchange Online & SharePoint Show less Working in external project as Antivirus Administrator @ Diebold Nixdorf:Administration of centralized Antivirus solution based on McAfee and Trend Micro products covering +50.000 protected endpoints. Handling of virus outbreaks, security incidents, threat analysis, cooperation with vendors.Support of PCI DSS compliance on Antivirus / Integrity Monitoring perspective:• Identifying and Reporting File Integrity events.• Working directly with teams to investigate possible security findings.• Development of operational standards and procedures.• Creation of security baselines for File Integrity.• Providing compliance evidence for PCI audits.Main driver of Centralization of Antivirus solution project:• Proposing new Architecture design with integration of different AV management instances.• Development of new operational standards and automation of security events notifications.• Revision of Antivirus policies.Providing technical analysis during new customer onboarding\offboarding.Technical documentation revision and improvement.Training and technically leading Junior colleagues. Show less Working in external project as Managed Client Administrator @ Diebold Nixdorf:IT support and administration of Managed Windows 7 clients (+7000 users).Printing Services maintenance and monitoring (+2000 printers).Antivirus and Encryption services support for devices.Development and maintenance of automation scripts (PowerShell/Batch).Support for:• Microsoft Office• GPO management• DeviceLock• Scout Console• Sophos Drive Encryption• Lexmark Markvision• Citrix Desktops• SCCM Software Deployment Show less

  • Microsoft 365 and Devices Administrator

    Oct 2022 - Jun 2023

  • Information Technology Security Specialist

    Jun 2018 - Sept 2022

  • Information Technology Support Specialist

    Jan 2018 - Jun 2018
• 

  Autônomo

  Aug 2022 - Dec 2023

  Python Developer Student

  Python Programming language is my newest passion since last year and I have dedicated my free time for studying and improving my skills in this area. I currently hold an Associate degree certificate (PCAP) and I am studying to apply for testing for Professional level certificate (PCPP1) soon.I want to use my gained knowledge for Automation of processes and Infrastructure management.

• 

  Takeda

  Sept 2023 - now

  Security Analyst

  Working as Security Analyst @ Vulnerability Management program:• Vulnerability Identification: Configuring and maintaining underlying infrastructure to scan and identify weaknesses in IT infrastructure.• Risk Assessment & Prioritization: Working with Threat Intelligence team in assessing and prioritizing vulnerabilities based on severity and potential impact.• Patch Management: Coordinating vulnerability targeting with patch deployment teams and ensuring timely updates to address vulnerabilities.• Remediation & Incident Response: Implementing strategies to mitigate vulnerabilities.• Security Awareness & Training: Providing education on vulnerability management processes and tools using best practices.• Documentation & Reporting: Documenting findings and activities for compliance and reporting purposes. Creating reports for higher management of VM successes.• Continuous Improvement: Evaluating and enhancing vulnerability management processes for better security posture.Internal Projects:• Lead analyst on 3rd Party App Patching catch-up program. ⁃ Developing processes and leveraging tools for remediation of vulnerabilities. ⁃ Communication with stakeholders and negotiation of patching strategy. ⁃ Identifying baselining data for remediation teams and reporting on successes. ⁃ Training new team members on tool usage. ⁃ 3.000.000 vulnerabilities remediated during 06 months effort.• Lead analyst on enhancement and mature project for the Security Hardening program. ⁃ Analysis of Controls and Processes. ⁃ Developing communication strategies with remediation teams. ⁃ Supporting SME’s on lifecycle of Security Standards.• Support analyst on vulnerability data integration with ServiceNow. ⁃ Plugin upgrades and supported new integrations. ⁃ Review of integrations scripts and business rules. ⁃ Redesign of reporting and data collection (Dashboards, aggregations, watch topics and remediation tasks). Show less