Binish R. S.

Experience

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  Lakson Business Solutions

  Nov 2007 - May 2008

  Business Development Executive

  • Developing effective working relationships with customers• Creating functional specifications, flowcharts and business requirement analysis• Coordinating with technical leads and business stakeholders• Researching marketplace and competitor activity• Identifying requirements for new products• Working with marketing team to expand marketing campaigns

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  Avanza Solutions

  Jun 2008 - Aug 2016

  Technical Writer/Business Analyst

  - Creating quality technical documentation and commercial business materials as per ISO standards- Compiling use cases, flow charts and BPMN diagrams- Performing requirement gathering and analysis- Leading and training a small team of technical writers and interns- Performing knowledge management and launching documentation templates- Collaborating with stakeholders- Performed quality assurance testing

• 

  Yellowfin BI

  May 2017 - Jun 2020

  Technical Writer

  - Owned and managed the global wiki- Updating wiki content for each release- Creating technical documents including Release Notes, Change Management guides- Writing technical blogs for the Yellowfin Bytes series- Creating social media content for #WikiWednesday - Writing and reviewing in product UX help text

• 

  Amazon Web Services (AWS)

  Apr 2021 - now

  Proposal Writer