Tarina Thomas

Experience

• 

  Connextions Inc

  Sept 2011 - Sept 2014

  Team Supervisor

  Started out as a customer service phone rep, taking calls from Medicare recipients who needed plans for prescription drug coverage. After three months on the phones, I was promoted to coach where I was given 32 employees, to monito, train, report, and coach. I handled Workforce management, time tracking, entering and approvals for all 32 employees. I was the only coach to have a 100% attendance and best call times from al agents on my team.

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  Sutherland Global Services

  Sept 2015 - Nov 2016

  Technical Support

  Answered calls from QuickBooks customers with technical issues. Assisted each customer with tips on how to use QuickBooks effectively, how to set up new connections with banks for data collection and reporting, how to correct data errors and how to find missing data.

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  Greenberg Dental & Orthodontics

  Mar 2017 - May 2020

  H.R Assistant

  • Managed data for 2,000 + employees in 5 states using Abra Suite.• Provided clerical and administrative support to managers and executives, inspected files to verify employee documentation and accuracy.• Answered and addressed HR department inquiries/concerns for, payroll/timekeeping, tax forms, and personal information.

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  Rite of Passage

  May 2020 - Sept 2020

  H.R. Generalist

  • Single handedly managed 58 on-site and off-site employees, employee onboarding functions from end-to-end including new-hire orientation, and employment authorization verification for all employees and managers. • Processed employment change transactions and completed required file updates using People Soft/UKG HRIS management tools, advocated for employee wellness, safety and health via counseling and mediation, Coordinated benefits enrollment.

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  The Bolton Group

  May 2021 - Feb 2022

  H.R LMS Admin

  • CHEP – Brambles – created/curated training for 12,000 employees and department managers worldwide with technical assistance, and network improvements using Service Now to Identify issues and solutions to eliminate backlog and maximize workflows. Documented, researched, and resolved customer service issues for users. • White Cap - Partnered with 3 teams of 3 to 5 recruiters and warehouse managers, as well as 2 teams of 3 executive and administrative recruiters and managers to keep recruitment strategies on-track, Processed, vetted, and hired 80 + job candidates per week. Show less

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  White Cap

  Feb 2022 - Apr 2023

  H.R. Coordinator

  • Partnered with 3 teams of 3 to 5 recruiters and warehouse managers, as well as 2 teams of 3 executive and administrative recruiters and managers to keep recruitment strategies on-track.• Processed, vetted, and hired 80 + job candidates per week.

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  Beacon Hill Staffing Group

  Aug 2023 - Feb 2024

  LMS Content Management Data Entry

  Collaborated with 5 to 8 Teachers and staff members to provide solutions to eliminate backlog and maximize workflows, converted python code to replit code.Identified issues and solutions to eliminate backlog and maximize workflowsConverted python code into replit.Offered to assist with additional tasks to keep projects on-task and meet tight deadlines.