Kyle Trowbridge

Experience

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  The Outdoorsman Sport Shop

  Jan 2005 - Dec 2012

  Oversee and schedule day-to-day activities of employees; conduct new hire orientations; performance management meetings; and ensure cross-training of all associates. Continually capitalize on opportunities to mentor employees on enhancing customers’ experience, demonstrate active listening and identify additional sales opportunities.Evaluate each team member identifying personal strengths and abilities; provide comprehensive training to improve on challenges which ultimately improves performance, revenues and engagement.Accurate anticipate seasonal fluctuations relative to merchandising, advertising and inventory.Increased sales through development of spreadsheet incorporating daily sales in comparison to various indicators and P&L ratios; review statistics and trends with management to develop strategic planning.Independently develop and manage social media marketing campaigns in support of department and store which has increased engagement from target markets.Collaborate with vendors in creating target and seasonal specific trade shows and activities.Improved customer service and efficiency of processes by developing and documenting procedures for department; effectively trained each associate for full engagement, understanding and application.Maintain meticulous inventory continually balancing season instability, changing needs of target markets and budget restrictions.Utilize exceptional communication and interpersonal skills in interacting with customers; employ problem solving and analytical abilities to ensure satisfaction throughout entire interaction.Improved reputation of store and individual employees by creating showcase of expertise videos incorporated within displays, social media campaigns and featured on company website. Show less

  • Asst. Dept. Manager

    Oct 2005 - Dec 2012

  • Department Manager

    Jan 2005 - Oct 2012
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  IDC-USA (Independent Distributors Cooperative)

  Oct 2012 - Jul 2014

  Purchasing Assistant

  Assist in managing purchasing operations for a co-operative in the power transmission industry. Purchase domestic stock from over 30 domestic suppliers for warehouses in Reno, NV and Indianapolis, IN. Updating arrival times for goods which original backorder dates have since passed. Works closely with warehouse supervisor, direct supervisor, and operations manager to update methodology for receiving product in accurately and efficiently. Processing and maintaining purchase order confirmations, informing customers of backordered items, and dating out stock inventory which has been backordered. Monitoring stock pulls from Eastern owner-distributors from our Reno warehouse, and stock pulls from Western owner-distributors from Indianapolis warehouse, submits proposal to supervisor for new stocking items based off of this information, which helps reduce shipping and operational costs. Settle accounting and shipping disputes, as well as other vendor errors such as faulty or contaminated sheaves, bushings, bearings, belts, motors, etc. Contact freight broker when overseas containers are set to port in Chicago, and get information to our warehouse managers when incoming containers are set to arrive at IDC’s docks. Maintain inventory controls within a system of min-max calculations, which I monitor every quarter for each of our 30+ domestic suppliers, and for both warehouses.Build and maintain relationships with owner-distributors and suppliers. Transfer excess stock from warehouse to warehouse, to maintain inventory balance and discipline.Update database system to reflect growing trends, and to remove antiquated procedures, including submitting purchase orders through email or EDI instead of fax. Create and execute annual inventory returns back to our suppliers. Show less

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  Ascension

  Jul 2014 - Nov 2016

  Purchasing Specialist

  Ensures efficient processing of requested services, fewer errors, and higher compliance and savings realizationConvert Services, Bill-Only, and Item Master requisitions to Purchase Orders, as well as processing Stat Buy OrdersResolves PO discrepancies—including pricing, quantity, and shipping issues. Process orders and escalate to System Office when opportunities of "unsourced” spend are not identifiedActs as an agent of Ascension Health in vendor interactions, including pricing approval (within stated guidelines) and substitute item approval.Executes timely, independent decisions and determine appropriate course of action based upon best practice and external customer requirementsEnsure all work is performed in accordance with targetsPlan and organize work so the Service Level Agreement (SLA) objectives are realizedPrioritize critical supply issues in a timely manner and process accordinglyAdaptable to learn new processes, concepts, and skillsContribute ideas and actions towards the continuous improvement of Procure to Pay related processes within area of influencePerforms responsibilities and makes decisions in full compliance with standards, policies, and proceduresMaintains positive work relationships with members of other teams in the Ministry Service Center to communicate effectively and to ensure compliance with cross-team responsibilitiesAssists in ensuring efforts of the Purchasing team support building strong Health Ministry relationshipsAssists in establishing and maintaining strong, collaborative relationships with and external customers to identify additional ways to be of service and ensure customer satisfaction Show less

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  The Resource Group, Spend Management Solutions

  Nov 2016 - now

  • Manager, Master Data Management

    Oct 2020 - now

  • Senior Specialist, Master Data Management

    Nov 2016 - now