Heather MacLaughlin

Experience

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  Katz & Korin, PC

  Oct 2003 - Oct 2010

  Paralegal

  Provided support for partner and associate attorneys concentrating in civil litigation and bankruptcy. Managed case files; drafted pleadings, discovery and discovery responses and correspondence; analyzed and revised briefs; managed multiple calendars for deadlines; consulted local, state and federal trial rules; interviewed clients; notarized documents; and extensive experience with ECF in bankruptcy and federal district courts. Attained a strong command and knowledge for legal terminologies and principles. Supported office manager with business operations. Show less

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  NCAA

  Jan 2012 - Nov 2019

  Assistant Coordinator of Enforcement

  • Responsible for the management of highly sensitive case information and information security through secure filing system and department SharePoint site.• Support investigative team with planning, research, analysis, excellent writing and copy editing, communication and interaction with parties, practitioners, committee members and leadership.• Adapt documentation to be compliant with internal operating procedures and NCAA legislation.• Handle complicated customer requests by interfacing directly with customers to obtain resolution.• Prepare for, attend and participate in committee on infractions and infractions appeals committee hearings.• Provide expertise to enforcement staff regarding business processes and technology.• Member of department operations team charged with identifying procedural inefficiencies and determining best practices. Lead meetings with different department groups to determine efficient collaboration for effective operations.• Leader among business operations group and default backup to supervisor.• Act as chair, co-chair, secondary liaison or member of departmental and office-wide inclusion and IT committees.• Member of hiring team and mentor for new hires.• Nominated by vice president of enforcement to participate in the national office culture team. Show less

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  Highgarden Real Estate

  Dec 2019 - Apr 2022

  REALTOR®
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  Weber Realty Group

  Jan 2022 - Apr 2022

  Marketing Manager
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  Choice Home Warranty

  Apr 2022 - Nov 2023

  Account Executive
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  Trademark Title Inc.

  Nov 2023 - Jul 2024

  Account Manager
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  Parker Mortgage Team Powered by New American Funding

  Jul 2024 - now

  Mortgage Advisor