Briana Hammond

Experience

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  Bank of America Merchant Services

  Oct 2013 - Sept 2014

  Merchant Solution Specialist

  • Integral driving force behind acquisitions of $275,000 worth of new business in 90 days, leveraging improved relationships with clients and better candidate screening.• Brought on board to drive delivery of innovative solutions to assist small business owners across the U.S. with improved customer service

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  CVS/Caremark

  Dec 2014 - Jun 2015

  Pharmacy Technician

  • Solicited to gather important information need to process authorization requests for prescriptions.• Scanned and uploaded documents from insurance providers into electronic records systems and notified appropriate departments.

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  Enterprise Rent-A-Car

  Jul 2015 - Feb 2019

  Branch Manager

  • Epitomized excellence in employee training and development, coaching 9 trainees to pass the management exams and earn promotions to full management roles. • Turned around stalled fleet growth through stellar guidance of employees, igniting a 34% fleet growth at the end of fiscal year--exceeding growth target by 14 %.• Tracked and ensured the branch’s compliance with overall business plan, driving the profitability of the business unit.

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  Liberty Mutual Insurance

  Feb 2019 - Mar 2020

  Inside Property Claims Adjuster

  • Organized New Hire informational guide sharable via OneNote.• Handled multiply customer files from beginning of the claims process to the end. • Demonstrated strengths in relationship management and negotiations, successfully negotiating with vendors to guarantee the best payment options for the company.

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  One Fit Nation

  Mar 2020 - Feb 2022

  Human Resources Coordinator

  • Respond to internal and external HR related inquiries or requests and provide assistance• Redirect HR related calls or distribute correspondence to the appropriate person of the team• Maintain records of personnel-related data (payroll, personal information, leaves, turnover rates etc.) in both paper and the database and ensure all employment requirements are met• Liaise with other departments or functions (payroll, benefits etc.)• Support the recruitment/hiring process by sourcing candidates, performing background checks, assisting in shortlisting, issuing employment contracts Show less

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  D Elite Managment (Lit Kitchen & Lounge)

  Mar 2022 - now

  Human Resources Specialist/Lead Server

  -Managed the full HR cycle for a team of 20 employees, including interviews, onboarding, training, scheduling, and payroll processing.-Handled all business inquiries, daily reporting, and cost management, saving the company $10,000 in one year.-Stayed up to date on labor laws and procedures for the state of Texas, ensuring compliance and avoiding costly fines.-Created and implemented an employee handbook that improved employee satisfaction and reduced turnover.-Coordinated and oversaw all corporate events, ensuring a smooth and successful experience for all participants. Show less

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  ALL 4 Us DNT

  May 2023 - now

  Human Resources Manager