Lev Shalomayev

Experience

• 

  NYU Langone Health

  Oct 2009 - now

  Results-driven healthcare administrator with proven success in optimizing clinical workflows and enhancing patient experiences through strategic process improvements.Key Achievements:Increased Press Ganey Score by 5-6%Improved patient satisfaction by addressing pain points in scheduling, wait times, and communication.Boosted Patient Flow Efficiency from 76.6% to 85.4%Streamlined patient movement by reducing bottlenecks and enhancing transitions between visit stages.Achieved 90% Self Check-In Kiosk UtilizationElevated kiosk usage from 24% to 90% with a 90% success rate by improving user experience and patient education.Launched Internal Call Hub Handling Over 500 Calls DailyDeveloped efficient processes and continuously refined scripts to achieve high patient satisfaction. Show less

  • Administrative Supervisor

    Nov 2022 - now

  • Practice Liaison - Patient Experiece

    Jan 2023 - now

  • Supply & Administrator Coordinator

    Jan 2022 - Nov 2022

  • Senior Associate

    Oct 2009 - Mar 2022
• 

  Coldwell Banker

  Jun 2018 - Oct 2019

  Present purchase offers to sellers for consideration; Interview clients to determine what kinds of properties they are seeking; Prepare documents such as representation contracts, purchase agreements, closing statements, deeds and leases; Act as an intermediary in negotiations between buyers and sellers, generally representing one or the other.

  • Licensed Real Estate Salesperson

    Mar 2014 - Oct 2019

  • Associate Real Estate Broker

    Jun 2018 - Sept 2019
• 

  EXp Realty

  Oct 2019 - Dec 2023

  Licensed Associate Real Estate Broker

  Present purchase offers to sellers for consideration; Interview clients to determine what kinds of properties they are seeking; Prepare documents such as representation contracts, purchase agreements, closing statements, deeds and leases; Act as an intermediary in negotiations between buyers and sellers, generally representing one or the other.