Jerry M. Brown, Jr.

Experience

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  Cintas

  Jan 2009 - Jun 2011

  Accounts Receivable Representative

  Managed customer accounts by keeping invoices accurate and up-to-date; made collections process by making phone calls to secure payment for past due invoices; facilitated customer inquires/disputes to resolution; initiated customer credit memos/reimbursements; reconciliation of unapplied cash; educated customers on payment terms and conditions; ensured customer service and retention; protected A/R asset by minimizing potential bad debt; managed accounts receivable processes and functions for regional service locations, while contributing to profitable sales growth Show less

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  YMCA of Greater Dayton

  Dec 2011 - Jun 2015

  Manage the day-to-day functions and assist branch payroll coordinators with payroll issues for the Association; audit department records regularly to ensure Association standards are properly administered; enter timesheets if necessary, and assist branches with questions regarding time clock entries/adjustments by phone and email; audit timekeeping and payroll systems in order to identify and correct errors; assist branch payroll coordinators by providing training and support for Paycor Timekeeping software and payroll processing; perform bi-weekly payroll processing, create and send tax/check print/garnishment files to outsourcing vendor; process, track and analyze manual paychecks and patterns; manage annual W-2 processing and distribution Show less Communicate and work collaboratively with branch staff regarding membership accounts and operating procedures; provide collections/accounts receivable support for programs and memberships through verbal and written forms of correspondence to members; receipt credit card and bank draft payments for family and corporate membership accounts; educate members on membership policies and procedures; maintain accurate policies and procedures for membership functions following best practices; daily auditing of Association customer relationship management spreadsheet database; conduct monthly membership audits for all branches; ensure complete, accurate, and timely processing of membership changes for all branches Show less

  • Payroll Specialist

    May 2013 - Jun 2015

  • Operations Support Representative

    Dec 2011 - May 2013
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  United States Air Force

  Jun 2015 - Oct 2024

  • Contracting Officer

    Jun 2018 - Oct 2024

  • Contract Negotiator

    Jun 2015 - Jun 2018
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  Internal Revenue Service

  Oct 2024 - now

  Contracting Officer