Meredith Neff, MHSA

Experience

• 

  Epic Systems Corporation

  Sept 2005 - Jan 2008

  Project Manager

  Managed installations of OpTime Perioperative Charting from inception to go-live at multiple sites overseeing workflow design, system build, technical and functional testing, training, go-live and post live tasks.

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  Vitalize Consulting Solutions, an SAIC company

  Dec 2009 - Aug 2012

  Project Management Consultant

  Led multiple projects and teams at various client sites, providing expertise in Epic electronic medical records for academic medical centers. Managed teams of 4 to 8 analysts through successful installations and go-lives. Led an optimization project in perioperative departments that increased financial productivity, netting over $1M in revenue within the first 3 months.

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  HIMSS

  Feb 2013 - Aug 2013

  MHIMSS Intern

  Completed an internship with the Senior Director of mHealth Operations, focusing on policy and strategic planning. Key projects included writing briefs on state and federal policies for publication on the mHIMSS website, identifying website content and conference programming, and creating informational materials for HIMSS executive leadership.

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  Rush University Medical Center

  Jun 2014 - Dec 2016

  Earned a competitive fellowship to work directly with health system executive leadership. The fellowship focused on supporting executive activities, receiving mentorship from leadership at multiple levels, and undertaking fellow-driven projects. Key projects included creating a complex database query and data visualization that earned Rush a prestigious diversity award, analyzing multiple policy, financial, and strategic initiatives, and supporting operations for Ebola response and Master Facilities Planning. Show less

  • Manager of IS Business Operations

    Jul 2015 - Dec 2016

  • Administrative Fellow

    Jun 2014 - Jul 2015
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  Rush University

  Mar 2015 - Dec 2021

  Adjunct Faculty

  Serve as Adjunct Faculty for Rush University for the Master of Science in Health Systems Management Program which focuses on medical, operational, and financial requirements for healthcare administration. Co-instructed the Health Policy course covering topics such as American health policy history, Medicare, Medicaid, health insurance exchanges and healthcare labor/workforce policy issues. Previously co-instructed a course on Health Informatics.

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  Rush University Medical Center

  Feb 2017 - Nov 2021

  Chosen to establish a system-wide project management office, collaborating with key leaders to develop policies, procedures, and templates. Advised various corporate departments on IT project management while leading several complex system-level projects. Administered IT infrastructure resources from intake to delivery, providing regular reporting to leadership on project assignments and ensuring task completion. Successfully introduced multiple program-level procedural improvements, including a robust Trello implementation for increased visibility. Led multiple large, complex technical projects, including the installation of a comprehensive ServiceNow platform, the modernization of Rush’s data center operations, and support for IT PMO operations. Additionally, managed special projects for the CIO and mentored new project managers. Consulted with all ambulatory practices on patient access and capacity optimization, conducting in-depth analytics on clinic financials, patient and appointment volumes, and other key operational metrics. Developed multiple system-wide policies and workgroups across corporate and clinical areas. Led the Department of Surgery as Interim Administrator, managing all financial and administrative functions for multiple clinics, research efforts, and educational areas while also serving as an administrator in the Capacity Management department. Performed cFTE analysis, RVU/incentive review, and prepared the fiscal year operational budget for the entire department.

  • Senior Project Manager

    Jul 2020 - Nov 2021

  • Program Manager

    Feb 2020 - Jul 2020

  • Senior Project Manager

    Nov 2018 - Feb 2020

  • Practice Administrator, Access and Capacity Management

    Dec 2016 - Nov 2018

  • Interim Administrator, Department of Surgery

    Feb 2017 - May 2017
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  Tufts Medicine

  Nov 2021 - May 2024

  Cloud Technical Program Manager

  Managed multiple complex, system-wide infrastructure projects, including the pioneering roll-out of Epic in the AWS Cloud, completed in under 6 months and achieving over 30% savings in projected annual operating costs. Regular responsibilities included daily technical resource allocation and tracking for the Cloud Team, managing the ServiceNow platform, and overseeing managed contracts for the Service Desk and Identity Access Management.

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  Sublimation Health

  Sept 2024 - now

  Chief of Cloud Programs