Eli Ripoll MCSE, MCTIP EA

Experience

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  ClientLogic

  Jun 2000 - Sept 2001

  Dell Corporate tech support

  Configured, Installed, and setup Win 95, Win 98, Win 2000, and Win XP including application and device drivers for customers ranging from home end users to Corporate and government clients. Assisted Network Administrators with setting up networks and Server operating systems. Also handled troubleshooting and resolving network/server related issues. Effectively researched problems when a solution was not found.• Was one of the top technicians on the floor who also had one of the highest solution ratings • Regularly involved in employee development and L2 escalations.• Troubleshot and found solutions to System issues relating to both hardware and software by intently listening and communicating effectively with the customer. Show less

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  Talbot Computers plus

  Jan 2003 - Jan 2006

  Lead Network Administrator

  Provided Project management for ongoing network installations, knowing and determining how long aspects of jobs will be and cost to meet deadline. Perform site analysis of customer current setup, and designed solutions for improved networks. Lead Network and server setup and implementations. Perform Extensive system troubleshooting and repair. Establish group policy and security to allow appropriate access to employees. Strong focus on active directory based domains and VPN networks.• Handled SharePoint site administration for client intranets.• Kept up maintenance of customer systems through fine-tuned configurations, proper event notification, and automation.• Configured Various Firewall/VPN hardware such as Sonicwall, Cisco pix, etc. for setting up secure WAN/LAN environments.• Developed new strategies for system maintenance and network implementation, as well as new business solutions for increased efficiency, and communication. Show less

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  BCS, Inc.

  Jan 2006 - Oct 2011

  Senior Network Administrator

  Handled varying degrees of responsibilities consisting of the general user support, network reliability and security, and development of new solutions. managed all layers of the network including the tracking of activity, troubleshooting, and preventative maintenance. Maintained and improved Active-directory domain environment in a heterogeneous network to achieve a higher level of both security and end-user usability. I also allowed the continued access of information throughout the organization by creating remote access solutions and mesh VPN’s for remote offices. I additionally headed up SharePoint administration and development of SharePoint based web design. Technical SME on federal projects and RFPs.• Implemented DFSr topology across all sites for added redundancy and responsiveness.• Transitioned Server environment to Virtualization platforms using Vmware and Hyperv.• Maintained and administratered Nortel Voip phones system• Setup Multi-site VPN WAN mesh topology to connect multiple offices across country. Show less

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  Hosting.com

  Oct 2011 - Jun 2013

  IT Manager

  Managed internal network and Active directory domain responsibilities for the company. Managed team that supported internal services running on physical and virtual environments that included Vmware and Hyperv. As well as user administration for Avaya phone system and vendor communication for core system issues. Acted as level 2 support for our IT team when issues involved areas of but not limited to Active Directory, exchange, SIP/voip, Networking, and GPO’s. Worked on methods to resolve or improve inherent internal issues within client server environment. Also managed and administered the intranet based on SharePoint. Responsible for monthly reporting on performance and ongoing project status. Show less

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  Scalable IT

  Jun 2013 - now

  Solutions Architect (Consultant)

  Currently Consulting with Organization to Work with Design Team to develop Infrastructure approach and architecture recommendation’s for Exchange mail environment and Active directory based domains. Assist client’s to implement and configure Exchange, SharePoint, and active directory in a highly secure manner while retaining features and functionality. Also an advocate for the team in creating sustainable networks for administration and future compatibility support. Create SOP's for the network team on various configurations and standards. Research methods to assist Team to improve manageability, power efficiency, and density through virtualization. Working with industry partners to find innovative approaches to Highly available hypervisor clusters that lower cost, while increasing performance. Consult with clients to identify tasks and project roadmaps that align with their Goals and budget. Show less

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  ILC Dover

  Sept 2013 - now

  Senior System Engineer

  I work closely with junior staff on their training in new functional areas to help improve overall Team capabilities. Worked with various stake holders to provide follow-the-sun operational Support as our Staff spans the globe. With team members from Singapore to San Francisco, making sure access to data and communication is paramount. Tasked with designing & researching new solutions for various internal issues and impediments. Supporting internal Network and Domain for entire organization. Responsible for Network uptime for VPN network and MPLS that spans across countries. Manage Exchange mail environment as well as leading projects for Infrastructure improvements and upgrades. Focusing on Bringing Virtualization environment to current standards by employing HA/SAN/Clustering Capabilities to ensure required system uptime. Show less

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  COGENCY GLOBAL INC.

  May 2016 - now

  VP IT Architecture

  Tasked with bringing new innovation to the Cogency Global. Leading 2 teams, helpdesk and Sys admins in supporting Multinational Organization with offices from London to Hong Kong. Focusing on Developing Strategies to improve remote management, Business continuity, and Virtualization. Currently involved in transitioning Organizations Exchange environment to a hybrid 2013/2016 and 365 configuration, and improving remote Imaging. In Addition to the former, still responsible for day to day health & reliability of server infrastructure and support operations with an Environment leveraging the Microsoft stack, and Cisco Networking, Dell SAN solutions. Show less