Tarandeep Kaur

Experience

• 

  Popeyes Louisiana Kitchen

  Dec 2016 - Apr 2021

  Reporting to Regional Manager, lead day to day store operations, performed general and specialized functions, ensured compliance to restaurant standards and delivered exceptional customer service. Developed high functional teams to ensure service level goals and sale targets are met.Selected contributions: ● Directly managed, trained and ensured professional development of 40+ employees● Enhanced operational success through effective staffing, training, adherence to OSHA regulations and ensuring well-timed customer service.● Created standard training matrix and instructions for new employees and refresher courses for regular staff.● Ensured open communication regarding employee satisfaction, work environment issues, etc.● Resolved day to day employee issues in liaison with senior management. ● Responsible for data entry into HRIS system and spreadsheets.● Responsible for employee benefits scheme, performance reviews and wage adjustments.● Experienced in full cycle recruitment of staff.● Participated in monthly management review meetings.● Reduced labor cost from 24% to 18% weekly thereby increasing the gross margin by 6%.● Responsible for budget preparation, revenue management, monthly P&L reports, and daily bank deposits Show less

  • General Manager

    Nov 2019 - Apr 2021

  • Manager

    Apr 2018 - Nov 2019

  • Team Member

    Dec 2016 - Apr 2018
• 

  Tim Hortons STL

  Jan 2018 - Dec 2018

  Team Lead Manager
• 

  AMREF

  May 2019 - Nov 2019

  Fundraiser
• 

  BMO

  Apr 2021 - May 2022

  Credit Card Associate
• 

  BMO Wealth Management - Canada

  May 2022 - now

  Client Relationship Specialist