Luyanda Mbeje

Experience

• 

  U-sured

  Aug 2016 - Jan 2018

  Systems Trainer

  Training users on complex insurance systems as well as underwriting policies

• 

  CCI SA (DURBAN)

  Mar 2018 - Oct 2021

  Senior Training Facilitator
• 

  CareerBox Africa

  Oct 2021 - now

  Identify and assess future and current training needs through job analysis, career paths, annual performance appraisals and consultation with line managersDraw an overall or individualized training and development plan that addresses needs and expectationsDeploy a wide variety of training methodsConduct effective induction and orientation sessionsMonitor and evaluate training program’s effectiveness, success and ROI periodically and report on themManage training budgetProvide opportunities for ongoing developmentResolve any specific problems and tailor training programs as necessaryMaintain a keen understanding of training trends, developments and best practices Show less CareerBox specialises in recruiting talented women and youth from disadvantaged communities, and then training them for sustainable jobs in the BPO industry, with the ability to progress through the ranks. This ties up with the work I have been doing historically; I use my past experience in the training field to demonstrate the business benefits of the quality of training that CareerBox offers - over quantity - in order to secure more corporate partners for the organisation. My role as Business Development Specialist includes: • Analysing and expanding business operations toward sustained growth.• Monitoring revenue streams and identifying opportunities to increase profitability.• Evaluating and improving sales, marketing, and branding strategies.• Identifying and developing new lines of business based on consumer behavior.• Performing competitor analysis toward obtaining an increased market share.• Developing client relationships and strengthening industry partnerships.• Identifying new clients by researching and creating networking opportunities.• Negotiating and closing business deals that promote sustained revenue.• Liaising with Sales, Marketing, and Management to align strategies aimed at increasingrevenue.• Assessing and advising on potential joint ventures, mergers, and acquisitions Show less

  • Training Manager

    Oct 2022 - now

  • Business Development Specialist

    Oct 2021 - Dec 2022