Shihab Hamsa

Experience

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  Logic Software Services PVT Ltd

  May 2003 - Feb 2005

  Network Support Engineer/Operator

  Accountabilities:Configure and setup Cisco 2500, 2600 and 3600 series routers.Installation of 3Com 4200 Manage Switch.Installation and Configuration of Netopia 3346 series ADSL router.Design and setup the IP addressing scheme for the company's network.Provide Desktop and Network Infrastructure support to clients and maintain the internal environment.Configure backup line to branches using ISDNTraining clients along with conducting feedback analysis.

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  Onmbile

  Mar 2005 - Sept 2005

  Operations Engineer - NOC

  Accountabilities: Creating users and their profiles. Cisco Routers Configuration, Connecting Remote Networks with a router using different WAN Technologies. Installation and Configuring of Routers 2500, 3600 Series. Implementing a Cisco Pix firewall, Configuring the 501 series device Designing and implementation of IP addressing scheme. Creating VLANs and IP strategy to divide the departments based on VLANs. Cisco’s IOS operating systems, backup / retrieval of IOS and routing Updating the IOS software using TFTP Server. Designing and Built Fast Ethernet Network by using Cat Network cable. Configure TCP/IP protocols, including Inter-networking and Intra-networking issuesHighlights: Merged two companies with overlapping subnets with the least downtime Show less

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  IBS Software Services

  Oct 2005 - Mar 2010

  Over 2,000 IT professionals work for clients in the telecom eco-system, across Americas, Europe, Middle-east, Africa and Asia-Pacific. It is ISO 9001:2000 certified and is assessed at SEI-CMMI Level 5. IBS has also been awarded the ISO 27001 (Security Management standard) certification for its development centres across India and UK. IBS is certified at PCMM Level 5 for its people-care practices.Accountabilities:o Utilized CiscoWorks, MRTG, PRTG network management software to monitor and detect problemso Routing related tasks included providing Cisco router configuration and change management, providing technical support for Cisco Router configurations and installation for Customers.o Configuring 3662 Routers using IP/ MPLS & BGP to Connect to Branches throughout the Country.o Performed IOS upgrade of dual Cisco PIX 525 to version 6.3 and tested failover redundancy for Internet access.o Deploying QOS for Network. Configuring routing policy for BGP adjusted misconfigured port duplex settings, VLAN troubleshooting and configuration, as well as analysis of spanning-tree timers, worked with protocols like VTP, ISL, HSRP, on Catalyst 5505s and 6509so Implemented SNMP on Cisco routes to allow for network managemento Call Manager 4.1 ,Cisco IP Phone 7940, 7960o Implementing & Configuring the FortiGATE 800, ASA5540 Firewallso Implement Cisco Secure Access Control Server (ACS 3.0)o Handling Corporate data Securityo User managemento Backup Managemento Antivirus and Patch ManagementHighlights: Provided Data Centre standard of 99.99% uptime for the servers and network devices Least interruption of services to clients and end users Implemented low cost long distance calls by IP Telephony Secured network with only acceptable vulnerability level More than 98% of SLA met Show less

  • Sr Network Engineer

    Oct 2007 - Mar 2010

  • Network Engineer

    Oct 2005 - Sept 2007
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  Commercial Bank of Qatar

  Aug 2010 - Jan 2011

  •Network Engineer DataCenter Operations
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  Qatari Diar

  Apr 2011 - now

  • Network Engineer Lead

    Mar 2018 - now

  • Snr Network Engineer, Data Center Operations

    Apr 2011 - Mar 2018