Natasha Wilson

Experience

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  Fisca Oil

  Oct 2001 - Sept 2008

  Manager

  • Optimized store displays and appearance via strategic merchandising• Submitted orders for new inventory• Trained new employees on proper protocols and customer service standards• Performed yearly reviews assessing each employee's performance and developed improvement plans• Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences• Established and optimized schedules to keep coverage and service in line with forecasted demands• Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets• Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches• Maintained team efficiency by strategically delegating daily activities, monitoring output and rewarding positive contributions• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize work flows to meet any daily demand• Guided team members to maintain high productivity and performance metrics• Provided management with feedback regarding employee performance and training needs• Answered questions about store policies and concerns to support positive customer experiences Show less

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  Kum & Go

  Mar 2009 - Aug 2012

  Sales Manager

  • Coached employees in successful selling methods and encouraged cross-selling to drive revenue• Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies• Initiated new sales and marketing plans for product roll-outs, including developing sales, distribution and media strategy• Handled all customer relations issues pleasantly, enabling quick resolution and client satisfaction• Held weekly meetings with Store Manager to identify techniques to overcome sales obstacles• Maintained team efficiency by strategically delegating daily activities, monitoring output and rewarding positive contributions• Performed yearly reviews assessing each employee's performance and developed improvement plans• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize work flows to meet any daily demand• Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands Show less

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  DataGraphics Printing, Promotions, and Apparel

  Jun 2014 - May 2015

  Accounting Assistant

  • Reconciled all company accounts, including credit cards, employee expenses and commissions.• Processed payroll for approximately 7 total employees.• Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.• Reviewed general ledger entries and assessed accuracy.• Reported financial data and updated financial records in ledgers and journals.• Supervised daily bookkeeping operations with attention to accounts receivable, accounts payable, banking reconciliation and disbursements.• Communicated with suppliers to reconcile invoice payments.• Directed clients to appropriate accountants, answered phone calls and replied to office emails for excellent customer service. Show less

• 

  Cable ONE

  May 2015 - Jun 2016

  Data Entry Clerk

  • Evaluated source documents to locate information needed for each data entry field.• Obtained scanned records and uploaded into database.• Entered numerical data into databases with speed and accuracy using 10-key pad.• Entered client information into databases quickly and with minimal errors.• Verified accuracy and validity of data entered in databases• Ensured that all computer system information was accurate and up-to-date.

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  Celltron, Inc.

  Jun 2016 - now

  • Planned and paced work efficiently in order to meet daily, weekly, project or production goals• Followed outlined specifications to implement effective assembly plans• Checked position and alignment of each component to prevent errors and minimize materials waste• Recognized and reported defective material and equipment to shift supervisor• Closely inspected parts to ensure cleanliness and free of contaminants• Correctly and safely used variety of hand tools, saws and cutting equipment to carry out job duties• Executed entire assembly process by accurately interpreting set-up sheets, work orders, drawings or blueprints Show less

  • Receiving Clerk

    Apr 2021 - now

  • Assembler

    Jun 2016 - Apr 2021
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  Natashas Signing Service

  Sept 2023 - now

  Loan Signing Agent