Erin Dixon

Experience

• 

  Panera Bread

  Jun 2012 - Jun 2014

  Associate Trainer

  Making sure everyone behaves as one unit. Motivating employees as well as myself. Making sure every customer is satisfied with our services and fixing arising problems,if any,in a timely manner. Providing that mini oasis. Training new employees. Answering all questions of the concerned,customers or employees with a "yes attitude". Answering the phone. Light paperwork.

• 

  SpringHill Suites by Marriott

  Jun 2014 - Nov 2015

  Guest Service Agent

  Greet each and every guest. Maintaining a clean work space and lobby. Scheduling and confirming stays. Count drawer. Communicate with the previous shift. Print contingency reports, guest ledgers, etc. Check in & check out guests. Make sure coffee station and market stays stocked. Report any problems on my shift in the log book. Answering the phones. Checking the rate and occupancy of the local hotels/motels.

• 

  America's Best Contacts & Eyeglasses

  Nov 2015 - Jul 2016

  Contact Lens Technician/Receptionist

  Answering multi-line phone calls, verifying insurance, assist with patient flow, inform patients about our services, file charts, confirm/schedule/reschedule appointments,maintaining a clean work space, order and dispense glasses and contacts.

• 

  East Coweta Veterinary Hospital

  Jul 2016 - now

  Customer Service Manager

  Answering multiple phone calls , assisting walk in clients, booking appointments, maintain and clean and safe work environment.