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Brian Hickson

Brian Hickson

Followers of Brian Hickson88 followers
location of Brian HicksonStony Point, New York, United States

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  • Timeline

  • About me

    Deputy Director of Public Safety Support at New York City Fire Department

  • Education

    • High school of art and design

      1999 - 2003
      Highschool Dipolma Art/Art Studies, General

    • Monroe University

      2005 - 2010
      B.B.A Information Technology

  • Experience

    • New York City Fire Department

      Aug 2007 - now

      Overseeing the day-to-day operation of Computer Operations, PSAC Support, and the EMS Technology Group. Participation in Disaster Recovery planning and testing, Direction over the establishment of workflows, procedures and standards to ensure consistent support of critical systems. Responsibility for all proper staff training, supervision and development including direct and indirect reports.

      • Deputy Director of Public Safety Support

        Feb 2022 - now

      • Desktop Support Supervisor

        Dec 2013 - Jul 2023

      • computer tech

        Aug 2007 - Dec 2013

  • Licenses & Certifications

    • CCNA Routing and Switching

      Cisco
      Jul 2016
      View certificate certificate

    • CompTIA Security+ ce

      CompTIA
      Jan 2015
      View certificate certificate

    • ITIL 4 Foundation Certificate in IT Service Management

      AXELOS Global Best Practice
      Aug 2022

    • CompTIA Network+ ce

      CompTIA
      Nov 2012
      View certificate certificate

    • ITIL 4 Specialist Create, Deliver and Support

      AXELOS Global Best Practice
      Mar 2023

    • CompTIA A+ ce

      CompTIA
      Apr 2012
      View certificate certificate

    • VMware Certified Associate 6 - Desktop and Mobility (VCA6-DTM)

      VMware
      Jun 2016
      View certificate certificate