Shoaib Mohammad Ankon

Experience

• 

  Grameenphone Ltd

  May 2014 - Aug 2014

  Intern

  Developed an android app using XML, Java, and PHP for improved communication for the Regional Operations team of GP

• 

  Fair & Appropriate Technology Ltd

  Sept 2014 - Jan 2015

  Commissioning Engineer

  Overseeing the implementation and setup of Grameenphone Ltd.'s radio, transmission, and power equipment at BTS sites, offering expert guidance on testing and commissioning processes and accompanying documentation

• 

  Grameenphone Ltd

  Feb 2015 - Dec 2015

  System Engineer

  Actively participated in the fault handling, day-to-day operations, and routine maintenance of over 400 BTS and 3G sites for Grameenphone's Sylhet East sub center, ensuring optimal performance of Huawei and NEC access network equipment and power equipment. Coordinated with multiple vendors for superior services, performed preliminary acceptance tests for new sites, and resolved customer complaints through on-site visits and data analysis

• 

  UCE Telecom Solutions Ltd.

  Feb 2016 - Mar 2017

  System Engineer

  Led and executed fault handling, operational maintenance, and routine upkeep of the Huawei and NEC access network (radio and transmission) and power equipment (rectifier, battery) for 500 BTS sites under Grameenphone's Lalbag sub center, collaborating with multiple vendors to secure top-notch services. Conducted preliminary acceptance tests for new BTS and 3G sites, visited areas with poor network coverage to solve customer complaints through data collection and analysis.

• 

  Fiber @ Home Ltd.

  Nov 2017 - Dec 2018

  Engineer

  As an assurance engineer, ensured quality installation of routers, rectifiers, batteries, and PoP room casting for over 700 PoP sites across 1300 unions under the Info Sarker-3 project, by managing 4 vendors for optimal results

• 

  Grameenphone Ltd

  May 2019 - Feb 2021

  System Engineer

  Ensured IT governance of digital products and IT services, developing web-based tools to manage data, IT vendor management, RCA of IT network incidents, process automation, and service-level monitoring of IT nodes with a focus on ensuring high availability of IT services. Handled alarm surveillance, escalation, and first-level fault handling of radio and transmission equipment, and monitored network performance. Contributed to building web-based tools for packet loss tracking, data visualization, and RCA data sharing. Show less

• 

  Flora Limited

  Feb 2021 - Jan 2022

  Assistant Manager

  Delivered network and security solutions based on Cisco products to government client. I was instrumental in designing and implementing solutions that meet their specific requirements and expectations, resulting in improved performance and enhanced security. I also provided training sessions to ensure that the clients had the necessary knowledge to utilize the solutions effectively.

• 

  Aamra networks limited

  Jan 2022 - Apr 2023

  Assistant Manager

  Delivered tailored network and cybersecurity solutions to enterprise, banks, and government clients, ensuring secure infrastructures. Provided technical proposals, participated in tenders. Trained the sales team on cybersecurity solutions.

• 

  Prime Net Limited

  May 2023 - now

  I deliver comprehensive IT security solutions with expertise in endpoint, network, application, and multicloud security, along with offensive security. Leading red and blue teams, I help organizations identify vulnerabilities, enhance defenses, and mitigate evolving cyber threats, aligning security strategies with business goals.

  • Manager

    Nov 2024 - now

  • Deputy Manager

    May 2023 - Nov 2024