Maher Al Rahmoun

Experience

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  Looking for new Opportunity

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  Branch Manager
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  National Bank of Abo Dhabi

  Feb 1994 - Oct 2007

  Retail Manager

  ● Meet Corporate/Retail, customers, understand their borrowing needs, assess suitability as per bank credit policy, and accordingly process the relevant application and forward with recommendation to Branch Manager or RCU or RMD for approval.● Team leader for credit and marketing staff, and also ensure all customer service staff are adequately trained in terms of both product knowledge and customer service skills.● Holding B signatory in the bank (B 081 NBAD).● Designated in-charge of all personal, cars, house loans and over draft, credit card application within the branch, full interview with customer, assess and recommend, collect all the related documents and lodging security document.● Promotes bank's product and services to new and existing customer while meeting their needs and handing their queries professionally over the counter in front office and outside the branch.● Follow up with loans/cards defaulters and monitor their account for collection of past due installment.● Regular reports to correspondences with Remedial Advances /RMD and police Authorities regarding problem loans and Card account.● Insure proper application of bank's rules and within bank's policies and procedures. ● Reporting specific provision and interest in suspense to RMD head office.● Insure proper application of bank's rules and within bank's policies and procedures.● Swift messages and transactions authorizer.● ATM supervisor (indoor and outdoor).● Replacing manager during his annual leave. ● Insure proper application of bank's rules and within bank's policies*Team leader for credit and marketing staff*Meet Corporate and Retail customers*Designated in charge of all personal, cars,house loans, over draft, credit cards*Promoters bank's product and services*Reporting specific provision and intersest in suspense to RMD Head Office Show less

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  Byblos Bank Syria

  Oct 2007 - Oct 2014

  Bank Branch Manager

  My responsibilities as a Branch Manager including full management day to day running of the branch, Main purpose of job to direct and control the staff of the branch to meet branch service and sales objectives and to develop and implement a business plan for the branch Main responsibilities.Direct and control the branch team to ensure that they are 1-Appropriately motivated and trained and that they achieve their objectives. 2-Communicate the bank’s strategy and policies to staff and ensure that these are effectively implemented.3-Control the effective provision of bank services to ensure quality of service and operational integrity in accordance with the bank’s strategy and policies.4-Monitor and control all branch lending to ensure that it is under-taken in accordance with the bank’s credit policy.5-Develop and deliver products that meet customer requirements and maximize the return to the branch.6-Develop and implement all necessary systems and procedures to ensure the effective delivery of branch services.7-Continually reassess the operational risk inherent in the business taking account of changing economic or market conditions, legal and regulatory requirements, operating procedures and practices and the impact of new technology.8- Promote the bank’s image in the community by attendance atInternal and external meetings and participation in community activities.*Developing the branch's activities and responsibility*Managing the marketing activities for business sector in additional to service quility management of customers experience and end-to-end with the Bank.*Achieve sales target for all business (Cross-Selling Opportunities).*Managing and controling the bank's operations duties and responsibity*Managing the Human Resources and responsibility*Managing the Internal working environment duties and responsibily*Reporting operational resk events to the Risk Control Unit*Holding A Signatory in the Bank Show less