Modhi Mohammed

Modhi Mohammed

Booking Clerk

Followers of Modhi Mohammed68 followers
location of Modhi Mohammedالرياض السعودية

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  • Timeline

  • About me

    Operations officer

  • Education

    • ALKHALEEJ TRAINING & EDUCATION

      -
      Diploma of Education Office technology
  • Experience

    • Asfar Travel and Tourism

      Mar 2016 - Dec 2019
      Booking Clerk

      -Receiving and processing reservations or bookings via phone, email, online platforms, or in-person requests.-Confirming and entering reservation details accurately into the booking system.-Interacting with customers to provide information about available services, facilities, or appointment availability.-Assisting customers in making decisions by offering suggestions or options based on their needs.

    • Saudi Advanced Industries Company SAIC

      Jan 2020 - Jan 2021
      Supervisor of collection support

      -Supervising and leading a team of collection support staff, providing guidance, training, and support.-Managing the workflow of the collection support team to ensure efficient and effective handling of cases and tasks-Assigning responsibilities, setting priorities, and monitoring task completion within specified timelines-Generating reports on collection activities, including progress, success rates, outstanding debts, and team performance metrics

    • Quara Finance

      Oct 2020 - now

      -Identifying inefficiencies or bottlenecks in operations and implementing process improvements to streamline workflows.-Risk Management-Customer's payment refund-Closing contracts-Reporting and Analysis -Working on the Najez website (deadline for the judiciary - completion of the judiciary).-Coordinating with legal professionals regarding collection cases.

      • Operations Officer

        Oct 2023 - now
      • Judicial collection support office

        Oct 2020 - Oct 2023
  • Licenses & Certifications

    • Information Security and Cyber Risk Awareness “Global”

      Thomson Reuters
    • Fraud Awareness

      Thomson Reuters
    • English language

      Al Jazeera International Academy