Modhi Mohammed

Experience

• 

  Asfar Travel and Tourism

  Mar 2016 - Dec 2019

  Booking Clerk

  -Receiving and processing reservations or bookings via phone, email, online platforms, or in-person requests.-Confirming and entering reservation details accurately into the booking system.-Interacting with customers to provide information about available services, facilities, or appointment availability.-Assisting customers in making decisions by offering suggestions or options based on their needs.

• 

  Saudi Advanced Industries Company SAIC

  Jan 2020 - Jan 2021

  Supervisor of collection support

  -Supervising and leading a team of collection support staff, providing guidance, training, and support.-Managing the workflow of the collection support team to ensure efficient and effective handling of cases and tasks-Assigning responsibilities, setting priorities, and monitoring task completion within specified timelines-Generating reports on collection activities, including progress, success rates, outstanding debts, and team performance metrics

• 

  Quara Finance

  Oct 2020 - now

  -Identifying inefficiencies or bottlenecks in operations and implementing process improvements to streamline workflows.-Risk Management-Customer's payment refund-Closing contracts-Reporting and Analysis -Working on the Najez website (deadline for the judiciary - completion of the judiciary).-Coordinating with legal professionals regarding collection cases.

  • Operations Officer

    Oct 2023 - now

  • Judicial collection support office

    Oct 2020 - Oct 2023