Shivani Singh

Experience

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  Million User Pvt Ltd

  Jan 2017 - Jun 2018

  Android application developer/BDM

  Writing clean and efficient codes for Android applicationsTested and evaluated new programs.Identified areas of modification in existing programs and implemented navigations.Rectified bugs and enhanced application performance.Working directly with stakeholders to access their requirements.Responsible to recruit new hires and train them accordinglyUse to source candidates from Monster and dice and schedule the interviews.

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  ToXSL Technologies Pvt Ltd

  May 2019 - May 2020

  Business Development Manager [ US Recruiter]

  1. Resource and recommend new sources for active and passive candidate recruiting.2.Sourcing, searching, identifying consultants using job boards like Dice, monster and Internal database.3. Posting jobs on different portals.4. Handling Team of marketing and tracking targets.5. Maintaining cordial relationship with candidate, clients, even after joining and project completion.6. Regular follow-ups.7. Understanding the need and requirement of Candidate.8. Schedule and attended client meetings.9. Managed team of 12 recruiters.10. Responsible for hiring IT staff and freshers.11. Involved in end to end recruitment process 12. Responsible for onboarding candidates.13. Conducted interviews and documented findings.14. Worked collaboratively with other departments for the company’s growth. Show less

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  Concentrix

  Oct 2020 - Aug 2021

  Sr Representative Operations

  Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’)• Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer• Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer• Greet customers in a courteous, friendly, and professional manner using agreed upon procedures• Maintain basic knowledge of client products and/or services• Prepare complete and accurate work including appropriately notating accounts as required• Participate in activities designed to improve customer satisfaction and business performance• Offer additional products and/or services• Track, document and retrieve information in chat/call tracking database• Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff Candidate Profile Show less

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  Alpha Net

  Aug 2021 - Dec 2022

  Provide recruiting status updates to Functional, Regional and Global Recruiting Leadership including performance vs targets, sourcing/recruiting challenges/issuesExtending job offers to selected candidates, working with hiring managers and HR leadership;Develop and maintain strong client and candidate relationships, requiring diligent follow up and regular check-ins;Providing counsel and coaching to hiring managers & colleagues throughout the recruitment process;Working with managers to develop recruitment strategies for assigned positions- primarily product testing, data science and IT/Digital.Lead hiring business strategies through the development, coordination and delivery of talentEnsure open position descriptions clearly state the major duties and responsibilities of the positionEvaluate candidates for cultural fit, skill set, availability, interest level, and compensationMake job offer to selected candidateParticipate on committees and task forces and may provide consultation as a change management expert or for an executive point of viewEstablish strong relationships, building trust, open and confidential communication, collaboration, and insightDevelop a pipeline of qualified applicants that can be immediately contacted when an opening occursDevelop hiring metrics to improve and build the recruitment process. Show less Manage the entire life cycle of the recruitment process for clients in the US.Work closely with the Recruiting leads and hiring managers.Work on strategic global hiring programs.Parse specialized skills and qualifications to screen IT resumesPerform pre-screening calls to analyze applicants’ abilitiesInterview candidates combining various methods (e.g. structured interviews, technical assessments and behavioral questions)Coordinate with IT team leaders to forecast department goals and hiring needsCraft and send personalized recruiting emails with current job openings to passive candidatesParticipate in tech conferences and meetups to network with IT professionalsCompose job offer lettersOnboard new hiresPromote company’s reputation as a great place to workConduct job and task analyses to document job duties and requirementsKeep up-to-date with new technological trends and productsDevelop an action plan for recruiting the best fit for the organization.Procure people for different IT Requirements.Use niche platforms related to IT, to source potential candidates.Personally conduct interviews, document the same, and report as the need arises.In addition to executing individual responsibility should be able to work in unison with the other departments with the Company’s growth perspective in mind.Keeping abreast of the industry trends. Show less

  • Lead Recruiter

    Aug 2022 - Dec 2022

  • US IT Recruiter

    Aug 2021 - Aug 2022
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  Mastech Digital

  Jan 2023 - Dec 2023

  Recruitment Specialist

  • Manage the entire life cycle of the recruitment process for clients in the US.• Work closely with the Recruiting leads and hiring managers.• Work on strategic global hiring programs.• Develop an action plan for recruiting the best fit for the organization.• Procure people for different IT Requirements• Schedule Interviews and follow ups with the candidates.• Take initiative and teach interns or juniors about the process, ATS, etc• Screen Candidates as per the Requirements. Show less

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  CCS Global Tech

  Dec 2023 - now

  SR. Technical Recruiter

  • Developed and implemented effective sourcing strategies to attract top IT talent, utilizing job boards, social media, professional networks, and direct outreach.• Conducted in-depth candidate screenings, assessing technical skills, cultural fit, and career aspirations to ensure alignment with client needs.• Managed end-to-end recruitment processes, from initial job requisition through to offer negotiation and onboarding, ensuring a seamless candidate experience.• Collaborated with hiring managers to understand technical requirements, team dynamics, and project goals, tailoring recruitment strategies accordingly.• Built and maintained strong relationships with potential candidates, providing ongoing communication and support throughout the recruitment lifecycle.• Engaged in active pipeline management to keep candidates informed of new opportunities and industry trends.• Partnered with clients to understand their business needs, technical requirements, and company culture, ensuring a tailored recruitment approach.• Provided regular updates and insights to clients on recruitment progress, market trends, and candidate feedback.• Conducted thorough technical interviews and assessments, collaborating with technical experts to evaluate candidates' skills and qualifications.• Tracked and analyzed key recruitment metrics, such as time-to-fill, cost-per-hire, and candidate satisfaction, to continuously improve recruitment processes.• Promoted diversity and inclusion in recruitment practices, ensuring a diverse pool of candidates for each role.• Prepared detailed recruitment reports for clients and internal stakeholders, highlighting successes, challenges, and areas for improvement. Show less